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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

March 20, 2013

Excellent service Very happy results Very positive Excellent service Very happy results Very positive interactions and always customer friendly Business manager was excellent and provided sound adv More

by Eday
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin
March 20, 2013

Was greeted by Garry Burk, my service advisor, as usual, in a friendly manner. He promptly determined the service I needed, told me how long it would take. The service was actually completed in a shorter More

by gwnovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk, Garry Burk
March 17, 2013

I would like to thank my service rep Max for always being professional ! I enjoy having him taking care of me and my R350. The service guys are awesome! More

by mercedes0907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
March 14, 2013

In brief, this dealership seems to just seems to be far superior to the others in the area. I shopped 2 other dealerships in Northern Virginia and one in Maryland. I live in Vienna and work in the Chantill More

by dcbanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak and Gary Burke, Greg Smoak, Garry Burk
March 10, 2013

Mr. Garrett is an outstanding representative. Mr. Garrett's in-depth knowledge combined with his easiness approach to customer like me, made overall an excellent and pleasant car buying experience. More

by shinernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Clayton Garrett
March 10, 2013

This is the 6th Mercedes that I have purchased from ASC. The service has always been excellent and continues to be so. I would recommend this dealership to anyone who has decided to buy a Mercedes and to s More

by cvjabj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Ayala
March 02, 2013

Mr Gafurov was very helpful in locating the particular Type of C class that we were interested in, and the negotiating process was low-key and not stressful. Most pleasant experience I have ever had buyin More

by Djg2700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timur Gafurov, Timur Gafurov
February 16, 2013

Greg Smoak was outstanding. He was forthright in dealing with us and provided great service. He worked hard to locate a pre-production vehicle with the hard-to-find options we wanted and guided us through More

by danejaques
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Greg Smoak
February 12, 2013

It was great working with Larry and John, the GM - their professionalism and courteous treatment helped clinch the deal. I would definitely recommend working with these two gentlemen. More

by Atreya56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Haney, John , Larry Haney
February 10, 2013

It was a good experience overall, however, I had to spend the entire day at the dealership due to that a malfunction was encountered on the left tun signal on the left mirror. I had to wait for it to be fixe More

by JMDVillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron shaft
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