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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
884 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 884 reviews

January 14, 2013

good, friendly atmosphere.good, great, outstanding, stupendous, wonderful, exciting, exlirating! This is how servive ought to be. Mercedes sets the standard on how it should be done. More

by kamgreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kit kross, Kit Cross
October 11, 2012

Dave Smith is the reason that we come to Arlington Virginia for service. We live in Zloudoun county and gave to pass by Mercedes of Tyson's. we used to go their for service. It was not a pleasant expe More

by Binjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Dave Smith
October 06, 2012

The knob to my seat adjuster was missing and my car was not clean. Had 2 wait over an hour to order part and get car re-washed, but overall things were ok More

by kim.lynn.18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burke, Garry Burk
January 04, 2012

Purchased a new 2012 ML350 from ASC and dealt with Larry Haney. He was extremely honest, knowledgeable and adjusted his schedule so that we could meet on his days off. I was also very impressed with the M More

by toannviet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Haney, Debbie, Marcus, Marcus Mignogna, Larry Haney
December 27, 2011

My experience with this dealership and its sales consultant, Calvin Hicks, were the more that exemplary. Mr. Hicks went out o his way to insure that all my questions were satisfactorily answered and More

by Lorraine Bussey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Hicks, John Monroe
December 24, 2011

It was a pleasure working with Larry. He was a thorough professional and showed that he cared about me not only as a customer but as a person. He worked with me and over time we got the deal done. I feel v More

by Mmath24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Haney, Larry Haney
October 27, 2011

In the market to buy a luxury car and after several months of research decided a new Mercedes was the car for me. After a few more months of researching where to buy the car ( price was important but I More

by Epaul65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ackman, Paul Chung
October 25, 2011

Ralph and Jeff went above and beyond to correct the issue I had with the Finance Manager. So, I decided not to let the actions of one person to affect the entire dealership and other employees. More

by 33scottie33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Deavers/Ralph Mastantuono
September 12, 2011

Sales staff are well educated on their many products and have proven to be honest and dependeable. Good trade in value and outstanding personal service. More

by kirka41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Haney, Larry Haney
July 17, 2011

I worked with this dealership over the phone for several weeks looking for a specific year/model used Mercedes. They received one in stock and contacted me to come in and take a look. I had to wait severa More

by DGS80
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Kaker
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