Mercedes-Benz of Arlington an American Service Center Company

I have purchase three mercedes. That last two were specifically because of Dan Moreau, the best service person in the world. I told the sales person I would not purchase until Dan was my continual Ser specifically because of Dan Moreau, the best service person in the world. I told the sales person I would not purchase until Dan was my continual Service Manager. He is extremely personable, professional and most importantly is a huge Steelers fan, which is a major plus. Overall, a great experience over other deals in the DC Area (HBL SUCKS!-) I will be purchasing my next mercedes from ASC and will continue forward with Dan. Thx Dan and ASC for a great experience!-) David Swiger More

Mr. Dave Smith, Assistant Service Manager, will prove to be the most personable and trustworthy auto servisor advisor that you will meet is a world of pirates and thevies. I owned two Mercedes, a 1994 and be the most personable and trustworthy auto servisor advisor that you will meet is a world of pirates and thevies. I owned two Mercedes, a 1994 and a 2006. Although these vehicles were not purchase from American Service Center (ASC), Mr. Smith always handled my issues and conerns with the utmost respect and reliability. As a loyal customer, I was afforded special discounts and service considerations. Since 1988 I have been a loyal ASC customer, simply because of the relationship that I have with Mr. Dave Smith and my belief that I was going to get the most reliable and valued service for my investments. More

This is the 4th Mercedes that I've purchased from ASC and Eliott Brown is the absolute best sales agent. He understands your needs as well as works within your buget. I will continue to purchase my vehicles Eliott Brown is the absolute best sales agent. He understands your needs as well as works within your buget. I will continue to purchase my vehicles from Eliott. On the service side Dan Moreau is the best! Hands down, he works with you on scheduling, service and price. He understands what you need and have never tried to force me into getting something done to car that wasn't necessary. I trust him and his judgement 100%. Whatever he advises for my car, I just do it - no questions asked as I've learned over the years to trust him. He's wonderful and I value his opinion. Keep up the great work Dan and Eliott! More

I have been very pleased with the service which Dave Smith has accorded me in ensuring that my car is serviced correctly and timely. Dave and Gary Burton have provided exemplary service to me since 2001 Smith has accorded me in ensuring that my car is serviced correctly and timely. Dave and Gary Burton have provided exemplary service to me since 2001. No matter which dealer I may acquire my Mercedes from, I'll always bring it to the American Service Center for service and maintenance because of Dave Smith and Gary Buirton. More

I've had a Mercedes since 03 and Dave smith has always taken care of me in the most respectful and accurate way, and Vernon as my vallet contact has treated me o so well and now with my new 2011 sales guy taken care of me in the most respectful and accurate way, and Vernon as my vallet contact has treated me o so well and now with my new 2011 sales guy Calvin hicks is one of my new favorite people Ten thumbs up to dave smith, Vernon , and Calvin hicks I'll b a Mercedes owner for life .... Thnks American service center More

Dave Smith has been our customer service manager for 12 years. When he moved to the Pitt St. location, we moved there as well to be with him. When he returned to Glebe St we returned there with him. He years. When he moved to the Pitt St. location, we moved there as well to be with him. When he returned to Glebe St we returned there with him. He is the BEST. He Always takes care of both my husband and myself in an efficient, courteous, knowledgeable and prompt way. We consulted him when my husband bought his 2006 Mercedes and when he just recently bought a 2011 Mercedes wagon. I consulted Dave before and during the time my car was in the body shop being repaired after an accident. We feel like he is family, he treats us like family. Who can ask for more. American Service Center is lucky to have him. American Service Center as a Dealership has improved their customer service ever since they have been going through their renovatins. Everyone is much friendlier and going out of their way to help in any way they can. I hope this continues after the renovations are completed. It is a much better atmosphere, one that a customer expects in a Mercedes Dealership. Keep up the good work Lynne DeFrancisco More

Taking my mercedes to American Service Center for maintenance has always been a pleasant experience. Dan is always professional and courteous and most importantly responsive. I will never take my maintenance has always been a pleasant experience. Dan is always professional and courteous and most importantly responsive. I will never take my car to another dealership for repair as long as Dan is still my service representative. More

Dan Moreau is my service representative and was very responsive in accomodating my work schedule and resolving the issue - and detailing my SL500 so it was like picking up a new car. Marv Wentzel i responsive in accomodating my work schedule and resolving the issue - and detailing my SL500 so it was like picking up a new car. Marv Wentzel is the top service mechanic in the area for Mercedes. He understands all models and makes. Together their are an awesome team. More

I purchased my car nearly ten years ago, my exposure to I purchased my car nearly ten years ago, my exposure to this dealer now is almost exclusively through David Smith, my Customer Service Representa I purchased my car nearly ten years ago, my exposure to this dealer now is almost exclusively through David Smith, my Customer Service Representative. Dave is the person who handles the care, service, and maintenance of my automobile. Dave is knowledgable, patient, courteous, helpful, efficient, honest, and personable. Dave has always given me solid advice about the care of my car; he distinguishes services that are necessary from those that can be deferred; and he is candid about costs. He is always willing to take time for an explanation, and he very understanding about the high price of service. I would be content to have Dave as my service person for the rest of my driving days. I intend to purchase my next car from American Service Center, in large part because of my positive experience with Dave. I heartily recommend American Service Center generally and Dave in particular. More

I have had a decades long relationship with American Service Center. They a fabulous to work with from new car purchase (I have bough 6 cars there. The service is always exceptional and the team heade Service Center. They a fabulous to work with from new car purchase (I have bough 6 cars there. The service is always exceptional and the team headed by Gary Little and my service rep Max Keya always does what they say they are going to do on time and on budget. The shop and service bay is al;ways clean and they treat you as part of the family. The family run operation has the local touch and I look forward to working with them for year to come. More