Mercedes-Benz of Arlington an American Service Center Company

Been working with Dave Smith for years. He always has taken good care of us with prompt and personal service. Anytime he can provide discount service coupons he does. Cars have always been fix correctl taken good care of us with prompt and personal service. Anytime he can provide discount service coupons he does. Cars have always been fix correctly the first time and he has always provided loaner cars that we are comfortable driving. More

Any time I have a question about my MB, I send an e-mail to Dan Moreau of the service department and I always get a positive response for assistance. He explains very well and makes arrangement to fix the p to Dan Moreau of the service department and I always get a positive response for assistance. He explains very well and makes arrangement to fix the problem. For minor things, I can just drop by and he takes care. I have been having the regular service for my MB at the service department of this center for the last 7 years, I had always a very positive impression. More

I HAVE PURCHASED 5 VEHICLES FROM THIS DEALERSHIP, 4 NEW AND 1 PRE-OWNED. THEY ARE ABSOLUTELY THE BEST WHEN IT COMES TO SALES AND SERVICE. I WOULD CHALLENGE ANYONE TO SHOW ME A DEALERSHIP THAT IS BETTER WIT AND 1 PRE-OWNED. THEY ARE ABSOLUTELY THE BEST WHEN IT COMES TO SALES AND SERVICE. I WOULD CHALLENGE ANYONE TO SHOW ME A DEALERSHIP THAT IS BETTER WITH STAFF AND DEALS! THEY ACTUALLY CARE ABOUT THE CUSTOMER AND HAVE BENT OVER BACKWARDS TO MAINTAIN OUR 17 YEAR RELATIONSHIP. I RESPECT THAT. MY SERVICE MANAGER DAVE SMITH IS SPECIAL. MY WIFE HAS EVEN SAID IF HE LEAVES THE COMPANY WE ARE GOING WITH HIM. THE LATE GREAT BUD DAVIS HAD ME BUYING CARS WHEN I SWORE I COULDN'T AFFORD IT. "JUST LET ME WORK THE DEAL" AS HE WOULD SAY. I THINK HE TOOK A CUT ON HIS COMMISSION JUST SO I WOULD BE HAPPY. xxxx, I'LL MISS HIM. HATS OFF TO ASC! YOU GUYS ARE THE BEST. More

2011 marks our 10 year anniversary working with Service Manager Dave Smith. Dave is friendly, funny, knowledgeable, responsive, and he makes me feel like I am getting a great price-I wouldn't know since w Manager Dave Smith. Dave is friendly, funny, knowledgeable, responsive, and he makes me feel like I am getting a great price-I wouldn't know since we do all our work with him on our 3 Mercedes vehicles. Always easy to get a rental car, over-communicates if needed, what more can one say, Dave's presence makes me hesitate to leave the Mercedes brand of products and drove me to make my last car sales purchase from American Service Center. More

I have been doing business with ASC for ~ 12 years. Their service is primo and my service advisor Dave Smith is EXCELLENT/OUTSTANDING. He is curtious, understands the issue, informative and reliable. Their service is primo and my service advisor Dave Smith is EXCELLENT/OUTSTANDING. He is curtious, understands the issue, informative and reliable. Dave is a truly an outstanding American and has become a friend. I would highly recommend ASC and Dave Smith to anyone. More

I have purchased 4 Mercedes-Benz from American Service Center since 1998. After the initial purchase, I was PARTICULARLY impressed with the service provided by Mr. Dave Smith, a Service Manager at ASC. Center since 1998. After the initial purchase, I was PARTICULARLY impressed with the service provided by Mr. Dave Smith, a Service Manager at ASC. He is extremely knowledgeable about M-B autos, concerned with the guest's time and money, extremely professional, checks to insure all service and maintenance needs have been addressed (and is a heck of a personable guy to boot.) I say without reservation Mr. Dave Smith is THE reason I purchased 3 more M-B autos at ASC. Of note, when in the waiting area, WELL more that half of the pages are for Mr. Smith - - a testiment that others share my strong feelings regarding his handling of Guests and service/maintenance. He should be commended and recognized for his talents and professionalism! Jerry Craig / La Plata, Maryland More

Have used ASC for sales and service for over 20 years. Very satisfied in all respects. The quality of the cars (we've purchased both C-class and E-class models) is unsurpassed. And the service departm Very satisfied in all respects. The quality of the cars (we've purchased both C-class and E-class models) is unsurpassed. And the service department is equally impressive. Appointments are easy to schedule, and the work is completed in a timely manner. And on those few occasions when I needed to have unexpected work done quickly, I've never been disappointed. More

I have now purchased two vehicles from Mr. Smoak. My buying experience with both cars was exceptional. Greg has very comprehensive product knowledge that made my selection process a lot more manageable buying experience with both cars was exceptional. Greg has very comprehensive product knowledge that made my selection process a lot more manageable. More importantly however, Greg's support after the sale has also been excellent. He is never hard to reach and is always prompt to suggest ways to resolve my current issue... up to and including visiting my home to pickup my car and deliver a loaner. Over many years I have purchased many automobiles but never have I experienced after sale support like this! Good job Greg Smoak and good job American Service Center. More

OMG... Garry, Stan, Hugh and the valets took such good care of me. They treated me with respect and I totally appreciate it. As a woman it is typically an awful experience going to a dealership or in fo care of me. They treated me with respect and I totally appreciate it. As a woman it is typically an awful experience going to a dealership or in for service. This was a FANTASTIC experience. I felt respected and feel that I received an amazing deal. I am so grateful for the teamwork that was displayed in handling my service experience. Thank you guys!! More

My wife and I test drove many different luxury crossovers before agreeing that the ML350 was the perfect fit. What really sold it for us, however, was our experience with Frank Namin. Frank's 22 year caree before agreeing that the ML350 was the perfect fit. What really sold it for us, however, was our experience with Frank Namin. Frank's 22 year career as a Mercedes salesman is a testament to his consumer first attitude and his steadfast belief in the product. It's rare that you walk away from the car buying experience with a smile. Yesterday, my wife and I not only gained a new car, we also made a new friend. More