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Mercedes-Benz of Asheville
Fletcher, NC
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The team at Mercedes-Benz of Asheville, and my sales advisor Raphiel Rodriguez did an outstanding job in ordering my vehicle, and getting it ready for me in a very timely manner. There's a family feeli advisor Raphiel Rodriguez did an outstanding job in ordering my vehicle, and getting it ready for me in a very timely manner. There's a family feeling at this dealership, and that includes friendliness and trust. It's a no pressure environment, and I will most certainly come back when it's time to trade in my vehicle for something new. This new showroom adjacent to Asheville Airport is amazing, modern and clean. More
Raphiel was wonderful to work with on the purchase of my car. Not only did he take time to understand my situation, he reviewed my wants and needs and allowed me time to see a variety of vehicles so I could car. Not only did he take time to understand my situation, he reviewed my wants and needs and allowed me time to see a variety of vehicles so I could find the right vehicle for me. I appreciated his honesty and his ability to navigate our unusual situation providing me grace and time. More
Darrell and Nathan are always so helpful and wonderful and quick to get the job done and quick to get the job done More
The service is reliable and courteous as expected of aMercedes Benz dealership. Nathan usually attends me and is knowledgeable about the many kinds of models and service specifications. An experienced a aMercedes Benz dealership. Nathan usually attends me and is knowledgeable about the many kinds of models and service specifications. An experienced and helpful service specialist. More
Excellent dealership! I’ve been a customer there for years. Great service department. They’ve got great people that has worked there for decades. years. Great service department. They’ve got great people that has worked there for decades. More
Dealership advertised a used car and said call for price. When I went onto their site they had an interactive prompt that inquired if I had any questions regarding the car. I requested the asking price for When I went onto their site they had an interactive prompt that inquired if I had any questions regarding the car. I requested the asking price for the vehicle and they refused to provide the price without me proving Contact information. Just asked a simple question and they were reluctant to provide a simple answer. They rather play games and waste time. I do not care to do business with an entity that treats customers in this manner. More