Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of Athens
Watkinsville, GA
201 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 201 reviews
June 22, 2023
Not willing to work with individuals it’s their way or no way. Treat you as second class citizen. Advise no one go there or deal with them. no way. Treat you as second class citizen. Advise no one go there or deal with them. More
by dagenhart46
Employees Worked With
Helpful June 17, 2023
Absolutely love this dealership. Everyone is so friendly and courteous. I had to go in today to get my license plate holder fixed on the fly and 30 minutes later I was on the road wi Everyone is so friendly and courteous. I had to go in today to get my license plate holder fixed on the fly and 30 minutes later I was on the road with my license plate reattached! Thank you Phil in Parts and Chad in Service for coordinating last minute and being creative! Having worked in the automotive industry for years, I'm wary of most dealerships and Mercedes Benz has gotten it right! More
by jyoungemini
April 25, 2023
I took my car in for a bulletin for a timing chain rattle and spent thousands of dollars after repeated attempts to fix the car. The only thing they offered was for me to drop it off again and again. Recomm and spent thousands of dollars after repeated attempts to fix the car. The only thing they offered was for me to drop it off again and again. Recommendations to fix things on the car for thousands of dollars which do not need to be fixed and the car is returned with oil leaking and coolant leaking and airconditioning not working and engine light shining bright. Not the worse thing ever to happen to me in my life but the experience was very bad and expensive for me to get my car fixed at an independent shop. I am done with this dealership, I honestly do not mind paying for work as long as it is needed and fixes the car. Nothing they touched was fixed correctly and I always got the car back worse than I dropped it off, love driving a car without air conditioning and having the engine overheat after spending a few grand on maintenance. Always treated disrespectfully and had to wait 3 weeks for a radiator flush with my car sitting in the back row half assembled. Really strongly recommend taking your car somewhere else, and paying the money to get it fixed correctly but not here. More
by michaelkelly30548
April 11, 2023
It was a great experience working with Michael Hibbert. Such a professional nice guy who made the purchase of my car clear and easy! He is always reachable. I highly appreciate his prompt responses even af Such a professional nice guy who made the purchase of my car clear and easy! He is always reachable. I highly appreciate his prompt responses even after the purchase. Me. Curtis R. Caldwell made the financing and warranty process fast and easy on the same day of purchase. Thank you MB of Athens! More
by Eman Saleh
February 06, 2023
I love this dealership! My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So m My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So much so that I’m keeping that vehicle too. Curtis Caldwell in the finance department also assisted me this time with this new purchase. He is friendly, knowledgeable, and outstanding with the numbers! I also made a new MBNZATHENS friend in Tonya. She was very patient with me as I tried to decide on which vehicle. She also was extremely knowledgeable, friendly, and didn’t put any pressure. She actually listened to me which surprised me as I wasn’t even listening to my own ramblings. Tonya made the entire experience from initial outreach to car purchase an exceptional experience. I would definitely recommend her as well as the dealership to anyone looking for a vehicle purchase in Athens. More
by Drtharinia
December 31, 2022
Friendly and accommodating staff. Very clean and neat facility. Process purchasing my vehicle was smooth and without any glitches. My salesperson Robert was very knowledgeable and hel Very clean and neat facility. Process purchasing my vehicle was smooth and without any glitches. My salesperson Robert was very knowledgeable and helpful. Explained the necessary details regarding my purchase and would definitely recommend this dealership to anyone looking to purchase a Mercedes. More
by lvrn_elliott
December 13, 2022
My salesperson was Tonya Lee. My wife and I truly enjoyed meeting her. She felt like an immediate friend. Her work ethic was amazing-she returned calls quickly (even when she was My wife and I truly enjoyed meeting her. She felt like an immediate friend. Her work ethic was amazing-she returned calls quickly (even when she was off), answered questions accurately and helped us through the whole process smoothly. I am 64 years old and have never had this easy and pleasant of an experience purchasing a car. The next time we need a car, I’m calling Tonya! More
by Alanvet
Employees Worked With
December 07, 2022
The sales experience is satisfactory. Michael is excellent, and he is the only reason this review gets any stars. The service after the sale has been atrocious. Ineffective and often time Michael is excellent, and he is the only reason this review gets any stars. The service after the sale has been atrocious. Ineffective and often times rude. We will NEVER purchase from here again, and don't recommend it to anyone else. You would expect a higher level of service and courtesy from a "luxury" dealership. More
by scot.rodeheaver
Employees Worked With
November 01, 2022
Difficult and time sensitive situation made a late Thursday drop-off at the dealers problematic. Was able to receive vehicle after order of parts on Friday and repair of vehicle first thing Saturday A Thursday drop-off at the dealers problematic. Was able to receive vehicle after order of parts on Friday and repair of vehicle first thing Saturday AM. Was on way to NYC and remained on schedule. Thank you, Dennis O'Kain More
by d.o.kain
Employees Worked With
October 31, 2022
Did a factory order on a new Sprinter van with Jon Hammont. Jon made the process incredibly easy. This is the way buying a vehicle should be! Hammont. Jon made the process incredibly easy. This is the way buying a vehicle should be! More
by enigmaticarcanum
Employees Worked With
