Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of Athens
Watkinsville, GA
200 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 200 reviews
April 30, 2024
Honest and efficient dealership with a top notch sales associate in Michael Hibbert. Fair price on my trade and superb customer service in every aspect. associate in Michael Hibbert. Fair price on my trade and superb customer service in every aspect. More
by Kennewick3410
Helpful April 29, 2024
My experience at MB Athens was top notch. My sales rep, Michael Hibbert was excellent and very easy to work with. Everyone I met was professional and did everything they could to make this e My sales rep, Michael Hibbert was excellent and very easy to work with. Everyone I met was professional and did everything they could to make this experience a good one for me. More
by b60wolf
April 29, 2024
Shaun, Curtis and John were amazing to work with! ! They worked hard to get me in my car and could not thank them enough!! ! They worked hard to get me in my car and could not thank them enough!! More
by sandersamanda
April 26, 2024
We had a great experience at Mercedes Benz of Athens. We highly recommend Jacob Youngblood, he was the best! Jacob was very professional, provided excellent advice and has continued to communicate with We highly recommend Jacob Youngblood, he was the best! Jacob was very professional, provided excellent advice and has continued to communicate with us. More
by Nonni
Employees Worked With
Jacob Youngblood
April 25, 2024
Bob was a great first impression of the brand and Jason brought it on home with his amazing customer service. brought it on home with his amazing customer service. More
by umiamateen
April 25, 2024
Our sales representative, Jacob, was very knowledgeable and helpful. He stated in contact with us that throughout the sales. He has also followed up with making sure I knew how to operate my new car. Th and helpful. He stated in contact with us that throughout the sales. He has also followed up with making sure I knew how to operate my new car. The entire staff has been friendly and helpful. More
by lhull1006
April 20, 2024
I wanted to take a moment to express my sincere gratitude for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I rea for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I reached out to the dealership, Tonya answered my call with warmth and professionalism. She took the time to understand my needs and patiently guided me through the process without any pressure. Tonya's dedication to ensuring that I had all the information I needed to make an informed decision was truly remarkable. I was especially impressed by Tonya's attention to detail, as she went above and beyond to provide me with numerous photos and updates throughout the purchasing process. Her willingness to address any questions or concerns I had, coupled with her genuine kindness, made the entire experience enjoyable and stress-free. Furthermore, the entire team at MB of Athens demonstrated a level of professionalism and customer service that exceeded my expectations. Despite purchasing a car out of state, I felt supported and confident throughout the process, thanks to their expertise and commitment to customer satisfaction. In particular, I appreciated the respect and patience shown by everyone I interacted with at the dealership. Each communication was handled with care and professionalism, making me feel valued as a customer. Overall, I cannot thank Tonya and the team at MB of Athens enough for their outstanding service. They truly made my car buying experience a memorable and positive one. I will not hesitate to recommend MB of Athens to friends and family in the future. Thank you for the best experience of purchasing a car that I have had. At the age of 63 I have bought many cars and by far this was the best experience. Much love for Tonya and her professionalism. . More
by msbiggs2
September 28, 2023
Wonderful experience from start to end. Teah, in sales, stayed with us throughout the process and made things very easy. Pamela, the used car manager worked hard to get everything settled i Teah, in sales, stayed with us throughout the process and made things very easy. Pamela, the used car manager worked hard to get everything settled in a very timely manner. Last, but by far least, Curtis in finance was just amazing. No gimmicks or tricks, just straightforward and honest. All in all, I would definitely recommend giving them a shot! More
by stever
September 28, 2023
I had my suspension go out on the road, and I limped in to MB of Athens. They found the problem and fixed it. It was a $74.56 part with a $587 labor charge, not a problem. The two stars are for two reas to MB of Athens. They found the problem and fixed it. It was a $74.56 part with a $587 labor charge, not a problem. The two stars are for two reasons. The first reason is this is my second or third time using them, and they never have loaners to drive. The main reason for the low rating is that when they brought my S430 out to leave, it had a hole in the tire the size of my pinkie. He said your tire is leaking air, so you should go straight to a tire store from here. Good luck! I asked him to pump it up to 40 psi. I drove 2 miles to a tire store before the tire was flat. That is service for you. More
by scs1957
Employees Worked With
June 22, 2023
Not willing to work with individuals it’s their way or no way. Treat you as second class citizen. Advise no one go there or deal with them. no way. Treat you as second class citizen. Advise no one go there or deal with them. More
by dagenhart46
Employees Worked With
