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Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
458 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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458 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
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April 10, 2021
The service is professional done as I expected!I am The service is professional done as I expected! I am happy to have my vehicle because of the service. Thank you for maintaining my vehicle profession The service is professional done as I expected! I am happy to have my vehicle because of the service. Thank you for maintaining my vehicle professionally More
by Sarah
Employees Worked With
March 24, 2021
Jackson is only the best service adviser I’ve had the pleasure of working with at ACC bar none. Personally responsible for insuring chronic problem resolved. pleasure of working with at ACC bar none. Personally responsible for insuring chronic problem resolved. More
by Chuck
Employees Worked With
March 20, 2021
I purchased an older model Mercedes and brought it up for a recall and It felt like I had a brand new car type of service and treatment. Tony my advisor even got the tech specialist to help pair my phone. a recall and It felt like I had a brand new car type of service and treatment. Tony my advisor even got the tech specialist to help pair my phone. More
by Mustafa
Employees Worked With
March 07, 2021
This was my 1st visit to this dealership. Everyone was helpful from the moment I arrived and the service I received from Jackson was great. I will definitely return. helpful from the moment I arrived and the service I received from Jackson was great. I will definitely return. More
by swilkes101
Employees Worked With
February 18, 2021
Nick Disney (Service Consultant at Atlanta Classic Cars Mercedes-Benz) set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick was responsiv Mercedes-Benz) set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! At the last minute Nick got in contact with the PermaFinish representative and fit that in while some of the other work was being done. I highly recommend this dealership! More
by Jay
Employees Worked With
Nick Disney
February 04, 2021
These service advisor listened to what my complaints and issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professiona issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professional. More
by Thomas.ekpe
Employees Worked With
Demond Nichols
February 01, 2021
What a fantastic experience. Tony Park was friendly, knowledgeable and honest. Excellent customer service. You can come and leave with a piece of mind. Thanks knowledgeable and honest. Excellent customer service. You can come and leave with a piece of mind. Thanks More
by Thuy_b
Employees Worked With
December 16, 2020
Service employees were very nice and professional. Recall repairs completed within stated time frame. Loaner department employees were also fast and very helpful when reviewing car functions. Recall repairs completed within stated time frame. Loaner department employees were also fast and very helpful when reviewing car functions. More
by mjones
Employees Worked With
December 10, 2020
The service department is always well maintained and courteous. Bobby, my advisor is extremely knowledgeable and kept me updated from start to finish. Ewell the service manager made sure my vehicle was courteous. Bobby, my advisor is extremely knowledgeable and kept me updated from start to finish. Ewell the service manager made sure my vehicle was well taken care of. 5 stars isn’t enough of a rating! More
by mackey
December 09, 2020
Demond went above and beyond to take care of my service. He got the tire a day sooner than expected which was a huge help. Thank you so much. He got the tire a day sooner than expected which was a huge help. Thank you so much. More
by jay_d_andrews
Employees Worked With
Demond Nichols
