Mercedes-Benz of Atlanta South

I must say that when I arrived I was greeted by a young man and he was very nice he said the person that would help would be mr. Kenvin Wade, that he would be with me shortly. After 30 mins is when I actua man and he was very nice he said the person that would help would be mr. Kenvin Wade, that he would be with me shortly. After 30 mins is when I actually saw Mr. Wade. I was told ahead of time the service would take 3 hrs, and I would be called when the car would be ready. I never received a call. After 6 hrs had past I decided to call and they told me that mr. Wade said the car would be ready in 1 hr. Mr. Wade never came on the phone to speak to me personally to explain the delay. After an hour I still did not receive a call I decided to go to the dealer anyway. When I got there my car was parked, and ready to go. They paged kenvin Wade and after 5 mins I saw him, I asked him why did I not receive a follow up to let me know my car was ready he stated he did call, I told him I did not receive a call when he verified the # it was the wrong number he was calling. I would rate the whole service a 3 because, mr. Wade just lacked in following up, I would say he needs to be more catering to each customer. I am assuming that is what would separate mbusa from the rest, and in this circumstance is was definitely lacking. More

Kelly Thomas has been our service rep for several years. He has never failed to offer anything but the utmost professional service. He is a great asset to this dealership & makes being in the service depar He has never failed to offer anything but the utmost professional service. He is a great asset to this dealership & makes being in the service department much more pleasant. Thanks Kelly for always taking good care of us. More

The only negative was the state of the waiting "sitting" room. The waiting room needs to be cleaned. I noticee crubs on the floor and on the seats. The service personell Mr. Wade was very inform "sitting" room. The waiting room needs to be cleaned. I noticee crubs on the floor and on the seats. The service personell Mr. Wade was very informative. I just wish there were more employees like him to explain to me the "how too's" of the car. More

I used the airport parking service for the first time, and Mark was great. It was so easy and convienent. Probably cut at least an hour of time it would have taken if I parked in an off airport lot, let a and Mark was great. It was so easy and convienent. Probably cut at least an hour of time it would have taken if I parked in an off airport lot, let alone safed the parking fees. I also arranged to have my car serviced with Kelley while they had the car and all repairs made and service report in the car when I returned from my trip. A great experience, keep up the GREAT service. More

I never look forward to buying a car due to the " back & forth" negotiating; well, I'm happy to say that I didn't experience that type of experience @ Mercedes Benz of South Atlanta. From the time w back & forth" negotiating; well, I'm happy to say that I didn't experience that type of experience @ Mercedes Benz of South Atlanta. From the time we arrived on the Mercedes Benz of South Atlanta lot until we left, we were treated with dignity & respect. The staff was very knowledgable about the vehicles & offered the very best & fairest price of the car from the very start. My husband & I had the best car buying experince ever @ Mercedes-Benz of South Atlanta! More

I am always pleased with the service that i receive when I visit MB of South Atlanta. This visit was no different. I have had routine service and my brakes replaced within the last 60 days at MB of South I visit MB of South Atlanta. This visit was no different. I have had routine service and my brakes replaced within the last 60 days at MB of South Atlanta. I appreciate the coupons that I received they did offset some of the cost of the maintenance. Thank you very much. Erika Jones More

My husband and I made our second purchase from MB of South Atlanta on Valentines Day. We had a wonderful buying experience and the whole team was very helpful as always. Special thanks to Jeremy, Alvin, South Atlanta on Valentines Day. We had a wonderful buying experience and the whole team was very helpful as always. Special thanks to Jeremy, Alvin, and Jeff; these guys really believe in customer satisfaction and will go the extra mile to make sure their customers have the best buying experience and get the car of their dreams. More

I bought (my first) Mercedes from this dealership--and I must say, I have been so freakin' impressed with their airport parking service. It really, really is a great service. Mark Grimm who coordinates th must say, I have been so freakin' impressed with their airport parking service. It really, really is a great service. Mark Grimm who coordinates the program has been fantastic to deal with. More

Wonderful purchasing experience! Staff has been very helpful even after I drove off the lot. I tried to deal with closer dealerships in my area but the customer service and attempt to purchase a new ve helpful even after I drove off the lot. I tried to deal with closer dealerships in my area but the customer service and attempt to purchase a new vehicle was no where close the fantastic service and helpfulness of the South Atlanta dealership. It was well worth the extra miles for the satisfaction and service, in all areas, we received! South Atlanta definitely has my loyalty for future vehicles! More

Service visit was very efficient. Service advisor was thorough, knowledgeable and courteous. Sales experience was outstanding. I used a buying service through my insurance carrier, USAA, and the deal thorough, knowledgeable and courteous. Sales experience was outstanding. I used a buying service through my insurance carrier, USAA, and the dealer's price was substantially below the competition. There was no bait and switch or trying to talk you into options you did not request. I highly recommend them. More