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Mercedes-Benz of Atlanta South
Atlanta, GA
420 Reviews
Mercedes-Benz of Atlanta South is a luxury Mercedes-Benz dealership that sells new and pre-owned vehicles, service maintenance and parts sales. The dealership was acquired in 2021 by the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. The current dealership location resides in South Fulton with a new state-of-the-art facility being constructed just across the street in Union City that is slated to open in 2024.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday Closed
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Showing 420 reviews
March 20, 2021
Fast friendly and good service was in quick got car diagnosed and taken care of quick. Justin fully explained the issue made a recommendation and explained the cost. diagnosed and taken care of quick. Justin fully explained the issue made a recommendation and explained the cost. More
by Ultimate fan
Employees Worked With
Justin Bowen
March 19, 2021
Customer service is absolutely horrible!!! I left Buckhead to hope for better service. It’s really sad that people do not have good customer service. It’s really not hard to do!!! Buckhead to hope for better service. It’s really sad that people do not have good customer service. It’s really not hard to do!!! More
by Rucker
Employees Worked With
Mia Williams
March 17, 2021
They were very professional and Had great customer service! Lorenzo and Zee were awesome and gave me great information. I felt like they really knew what they were talking about to took time to expla service! Lorenzo and Zee were awesome and gave me great information. I felt like they really knew what they were talking about to took time to explain details about the car. More
by Danielle
Employees Worked With
Lorenzo, Z Stewart
March 15, 2021
first time seeking service I stood in the lobby waiting for someone to explain the process. After that the service was excellent. Very professional and informative. Having No coffee for customers was the o for someone to explain the process. After that the service was excellent. Very professional and informative. Having No coffee for customers was the only real problem. More
by M B Stockbridge
Employees Worked With
Rapheal, Gabriella Gibbs
March 05, 2021
The agent recommended doing a preventative service on a car that was not running properly and needed repairs in excess of $4000. This was done in spite of the car not being repaired. car that was not running properly and needed repairs in excess of $4000. This was done in spite of the car not being repaired. More
by Acopeland
Employees Worked With
Curtis
February 27, 2021
Mercedes-Benz of Atlanta South is the best. Service Advisor Chanel is professional, knowledgeable, and provides the highest level of customer care with a smile. Advisor Chanel is professional, knowledgeable, and provides the highest level of customer care with a smile. More
by hefitzgerald
Employees Worked With
Chanel Graves, Service Advisor
February 27, 2021
Excellent salesman. It was my first mercedes and he showed me nothing but professionalism. Very knowledgeable and patient. I am recommending him to everyone I know. showed me nothing but professionalism. Very knowledgeable and patient. I am recommending him to everyone I know. More
by Dekeyla34
Employees Worked With
Edward Hines
February 27, 2021
Excellent to deal with. Easy process. Ed was great. Eric too. Quality management..........outstanding. Love the easy process. Definitely recommend these people for your needs Eric too. Quality management..........outstanding. Love the easy process. Definitely recommend these people for your needs More
by Barrys60
February 26, 2021
Awesome service! Friendly and attentive to customers. Have been to other dealers previously and do not compare to the service at this location. No complaints Have been to other dealers previously and do not compare to the service at this location. No complaints More
by kelunder
Employees Worked With
Mia Williams
