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Mercedes-Benz of Augusta

Augusta, GA

4.7
732 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 732 reviews

January 08, 2026

Great, prompt service. I was informed of the findings and the staff explained what was needed. The problem was solved. The staff was great. Thank you all. More

by Lovesmiles2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Gomillion
Jan 10, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 08, 2026

Prompt and professional service. Vehicle was quickly attended based on my appointment time. Would definitely recommend More

by nyce2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. SULLIVAN
Jan 09, 2026 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 07, 2026

In comparison to our local dealer in Columbia, this dealer has great prices, and better customer service. I've been taking my car there for years now I always have been treated right. Shout out to Co More

by rocketrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Jan 09, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2026

Mercedes Benz of Augusta provides exceptional service. Zachary Merritt was great. He is very knowledgeable, efficient and excellent to work with. I would like to send a shout to Tryone Price the service m More

by Emmanuel Welbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Jan 04, 2026 -

Mercedes-Benz of Augusta responded

Emmanuel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

Whenever I need any of my vehicles serviced, Ryan (and the other staff as well) always delivers legendary customer service. With this last visit my car was only vacuumed in the front and the front wheels More

by mstuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 08, 2026 -

Mercedes-Benz of Augusta responded

Thank you so much for your feedback! We are thrilled to hear that Ryan and our team consistently provide great customer service. We apologize for any issues with your recent visit and would greatly appreciate the opportunity to learn more and to make it right. Please don't hesitate to reach out to us with any concerns in the future. Thank you for your continued support! Mercedes-Benz of Augusta - (706) 396-3500

December 30, 2025

Do not go here to get your car serviced they will rip you off and charge you for things that do not need repair More

by tq8101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jan 03, 2026 -

Mercedes-Benz of Augusta responded

We sincerely apologize for your recent service experience. Our company highly values transparency and competitive pricing, and we would appreciate the opportunity to review the details of your situation with you personally. Please contact us at your earliest convenience. Tyrone Price Service Manager - Mercedes-Benz of Augusta tprice@Group1Auto.com

December 27, 2025

Professional service. Zac was exceptional. Diagnostics and repair the same day,even though I thought I was without my car til sometime next week as it came in on the flatb More

by copiertech1
Recommend Dealer
Yes
Employees Worked With
Zac and carpenter.
Dec 28, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We do hope we can be of assistance in the future. Take care!

December 26, 2025

I enjoyed our service. Zach was great with communicating with us. Thank you for your service More

by jtherrin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Dec 28, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2025

Mercedes-Benz of Augusta always delivers exceptional service and care to each client and vehicle they serve. I am proud to have this team of phenomenal people in Augusta, GA. Thank you for everything! More

by Asbyrd262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan Linder
Dec 21, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

December 17, 2025

We have limited contact with the dealership’s staff. Those we did interact with were professional and friendly. More

by Oconee2015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kash Aildasani
Dec 20, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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