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Mercedes-Benz of Augusta

Augusta, GA

4.6
267 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 267 reviews

August 07, 2017

Awesome They are very understanding Let you know exactly was going on with your vehicle Get you in and out in a reasonable time I Love it More

by Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
Aug 09, 2017 -

Mercedes-Benz of Augusta responded

Thank you Freeman for the kind words! We thank you for your business and look forward to your next visit!

August 01, 2017

Super Staff & Customer Service I would highly recommend the entire team at Mercedes of Augusta. I went in to purchase my ML 350 I knew what I wanted as I had done my homework and More

by MelanieW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bell and Joe Adams
Aug 02, 2017 -

Mercedes-Benz of Augusta responded

Thank you Melanie for the kind words about Austin and Joe! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Aug 04, 2017 -

MelanieW responded

I have another GREAT SHOUT OUT, Russ Boykin!!!! I came back to the dealership this week to pick up a few things and asked if someone could help me with the interior operation of my car. RUSS BOYKIN came out and sat with me for an hour in my car and walked me thru every component of my interior, IT WAS BETTER than having to read the manual and figure it out or try to guess if I was doing it right and wonder what I was missing. Some of the things he taught me I never would have known or figured out so fast. So once again GREAT CUSTOMER SERVICE. THANK YOU RUSS!!!

July 28, 2017

Short and sweet. I stop by without an appointment and was able to have my problem repaired. And it didn't take long and my bill was half the price. More

by Joan 50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Aug 01, 2017 -

Mercedes-Benz of Augusta responded

Thank you Joan for the kind words! We thank you for your business and look forward to your next visit!

July 27, 2017

Quick and easy I didn't have to spend a day buying a car. I called ahead explained what I wanted and it was done. I went in later and signed the paperwork. We were f More

by Margaret586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 27, 2017 -

Mercedes-Benz of Augusta responded

Thank you for your kind words, glad to hear Jerry and our staff got you out quickly and that you had a good experience!

July 26, 2017

Awesome dealership! I'm a customer for life; these guys are the best! Everybody was really helpful and my purchase and trade-in were super-easy. I couldn't be happier w More

by Mike99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen, Gary, Jerry, Joe
Jul 27, 2017 -

Mercedes-Benz of Augusta responded

Thank you for being our customer! We are glad to hear we have done a great job for you!

July 26, 2017

Excellent customer service by Ben Daniel. Excellent customer service by service advisor Ben Daniel and the team at MB of Augusta. A wonderful customer experience. We appreciate the attention t More

by Dmerrion123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Daniel
Jul 27, 2017 -

Mercedes-Benz of Augusta responded

Thank you for your kind words for Ben, glad to hear his attention to detail earned your business!

July 24, 2017

Quick and fast They handled my minor service issue quickly, as would be expected from a luxury automobile dealer. Why is the a minimum word count. Counting words More

by Armye8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Jul 25, 2017 -

Mercedes-Benz of Augusta responded

Thank you Armye8 for the kind words! We thank you for your business and look forward to your next visit!

July 21, 2017

Best Service Ever!!! My service rep, Ben, is courteous, honest, and efficient. Best ever. There's no other dealer or service rep I'd ever use. Just awesome. More

by Eddie1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Daniel
Jul 21, 2017 -

Mercedes-Benz of Augusta responded

Thank you Eddie for the kind words about Ben! We thank you for your business and look forward to your next visit!

July 20, 2017

This is the best I have ever been treated This is the place to go they care and when they do the job they do it right the first time.Been happier here than any other dealership. More

by Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Daniel
Jul 21, 2017 -

Mercedes-Benz of Augusta responded

Thank you Warren for the kind words! We thank you for your business and look forward to your next visit!

July 19, 2017

Service The service tech (Stephen Gordon) was well prepared for my visit. I was checked in out with a loaner in less than 10 minutes. My car was really in l More

by Rlp2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Gordon
Jul 20, 2017 -

Mercedes-Benz of Augusta responded

Thank you for the kind words about Stephen! We thank you for your business and look forward to your next visit!

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