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Mercedes-Benz of Augusta

Augusta, GA

4.6
492 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 492 reviews

February 05, 2025

Great customer service from the start to the finish. I was kept informed about every details regarding my vehicle. Great customer service. More

by marylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Feb 07, 2025 -

Mercedes-Benz of Augusta responded

Hi Marylin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Customer service was excellent, I highly recommend them, The work was done in good time,thanks Ryan More

by rchristophe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland
Feb 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 05, 2025

Well,it all starts with a great car; the Mercedes CLA 250. A great support team is the next thing to keep it running as only a Mercedes can. Thanks to Marcus and the entire team. She drives great!!! More

by Skyy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

I love the dealership. Spectacular! Very friendly and attentive to customers needs. Thank you very much! More

by Jamesaliciastephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan and the loaner car coordinator
Feb 03, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Augusta! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Ryan was wonderful to work with. Very efficient. Great experience and look forward to working with him in future. More

by Jeannie/Thomas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Feb 01, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We hope you have a great day!

January 30, 2025

My experience with Mercedes has been nothing short of amazing! They cared enough to make sure that I was well taken care of from start to finish and they helped ensure that I received the best deal possi More

by Tiffanybivins82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hooks Jason & Cameron
Feb 01, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 28, 2025

Excellent customer service and professionalism. I worked with Ryan in the service dept. to have a full alignment. I was updated via text throughout the process and the service tech. provided a deta More

by tramsey671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 01, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

Zac was awesome very pleased with my service I received from Zac at service department. More

by marcia.cortijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Jan 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, thanks for your praise and kind comments about Zac. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

The people at Mercedes-Benz of Augusta are very nice and kind they always get the job Done I recommend the people of the csra to To go there If they're looking for a nice luxury mercedes benz More

by Detris walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sullivan
Jan 24, 2025 -

Mercedes-Benz of Augusta responded

Hi Detris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

The representative Mr. Corey, was a true professional? He explained everything in detail about the vehicle. Explain what had to be done, a true expert. More

by stevensonalwan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Corey
Jan 24, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

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