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Mercedes-Benz of Austin
Austin, TX
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful May 11, 2021
The service I received was wonderful. I liked that I walked out of my car and was immediately greeted outside. I am 100% satisfied with my experience. walked out of my car and was immediately greeted outside. I am 100% satisfied with my experience. More
by llamarca
Employees Worked With
CJ
May 05, 2021
Once you get to your advisor, everything goes well. The volume at this dealer and service center has grown immensely since I have been going here, so the wait is a bit longer than I would like. volume at this dealer and service center has grown immensely since I have been going here, so the wait is a bit longer than I would like. More
by TEXtmp
Employees Worked With
Kleibar
May 04, 2021
Very courteous customer service. My car was taken car of in a timely manner and the communication with my service manager was friendly and professional. in a timely manner and the communication with my service manager was friendly and professional. More
by rsc10
Employees Worked With
Kleber Romani
April 30, 2021
This was not my first purchase from this dealership. Everything was fast and easy once again. Reva is the best. My new vehicle is exactly what I wanted and needed. Thank you!! Everything was fast and easy once again. Reva is the best. My new vehicle is exactly what I wanted and needed. Thank you!! More
by Janetmhope
Employees Worked With
Reva Hope, Max Hoffman
April 28, 2021
Wade is the consummate professional and someone we highly trust in the servicing and maintenance of our Mercedes. We've known him for years and it just wouldn't be the same seeing anyone else:) trust in the servicing and maintenance of our Mercedes. We've known him for years and it just wouldn't be the same seeing anyone else:) More
by SL550
Employees Worked With
Wade Wells
April 28, 2021
Right from the moment I arrived they knew who I was and what I had come for. Great customer experience. The customer lounge is comfortable and clean. what I had come for. Great customer experience. The customer lounge is comfortable and clean. More
by Guillermo R
Employees Worked With
Luis Cuellar
April 27, 2021
WC was amazing! I will recommend him to all of my friend. Great service and very friendly. I was very pleased with my purchase from beginning to end. Great service and very friendly. I was very pleased with my purchase from beginning to end. More
by zimbinixana
Employees Worked With
W.C. Wright
April 24, 2021
Luis was great! He and the service crew were very thoughtful, trusting, caring and professional. We are very happy with the service that we received. I didn’t get a loaner this time as my service w thoughtful, trusting, caring and professional. We are very happy with the service that we received. I didn’t get a loaner this time as my service was for only a couple of hours so Luis called for Uber service for me to and from the Domain and it worked out great! He made it so easy! Thank you. More
by kathy
Employees Worked With
Luis Cuellar
April 22, 2021
Jesse Ruiz is amazing! The best customer service ever! He also makes sure that all of your questions are answered completely. And that the work done is a quality product! Definitely recommend to family He also makes sure that all of your questions are answered completely. And that the work done is a quality product! Definitely recommend to family and friends! More
by john s
Employees Worked With
Jesse Ruiz
