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Mercedes-Benz of Austin
Austin, TX
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,300 reviews
December 13, 2020
I talked with CJ Hodgson over the phone to discuss our service needs. He was more than willing to set up an appointment to visit and have a loaner car waiting. He was very thorough friendly and took car service needs. He was more than willing to set up an appointment to visit and have a loaner car waiting. He was very thorough friendly and took care of everything. I highly recommend!! More
by James Buckalew
Employees Worked With
Chris Hodgson
Helpful December 11, 2020
Happy - as usual - with Mercedes service. It is quite pricey but worth it for a great automobile! We will return when additional service is needed. pricey but worth it for a great automobile! We will return when additional service is needed. More
by Gmom
Employees Worked With
Jesse Ruiz
December 10, 2020
The best or nothing service. Vehicle picked up, serviced and returned in less than 3 hours. Kept up to date through the entire process. Very friendly staff. and returned in less than 3 hours. Kept up to date through the entire process. Very friendly staff. More
by Mike
Employees Worked With
James Kelly, Luis Cuellar
December 07, 2020
It was disappointing no cars were available for rental but even more disappointing no Uber would pick me up from dealership. Overall did not mind waiting. The service guy tried his best to get me an Uber but even more disappointing no Uber would pick me up from dealership. Overall did not mind waiting. The service guy tried his best to get me an Uber home. Updated me on the different services I need in the next copilot of months in order. More
by Shelbie.osborne01
Employees Worked With
Chris Hodgson
December 06, 2020
The dealership is great but the reason I go there is because of Reva. She’s the best thing ever. Easy to work with, she understands my preferences and doesn’t waste my time. Don’t ever lose her! because of Reva. She’s the best thing ever. Easy to work with, she understands my preferences and doesn’t waste my time. Don’t ever lose her! More
by Dragonflyblue13
Employees Worked With
Reva Hope, Matt Juron
December 03, 2020
Renewing my lease could not have been easier or more seamless. Jesse ordered the vehicle I wanted, we talked in advance about the terms of the lease, and Scott had all the paperwork ready. In and abou seamless. Jesse ordered the vehicle I wanted, we talked in advance about the terms of the lease, and Scott had all the paperwork ready. In and about in about 2 hours including a new car orientation from Max. More
by PRowland
Employees Worked With
Jesse Jiminez, Scott Tinney
November 30, 2020
We appreciated the lack of pressure and Reva's efficiency. We would recommend her to friends who are looking to buy a car, Mercedes or otherwise. efficiency. We would recommend her to friends who are looking to buy a car, Mercedes or otherwise. More
by mnavarre
Employees Worked With
Reva Hope
November 26, 2020
The service light came up on my car for the brakes so i had to take my car to Mercedes Benz of Austin. And there was a recall for the sunroof, which one had to be checked out. Eddie my service advisor got had to take my car to Mercedes Benz of Austin. And there was a recall for the sunroof, which one had to be checked out. Eddie my service advisor got the issues taken care off as always and i was able to pick up my car on the next day. More
by Zsolt
Employees Worked With
Eddie Aguilar
November 25, 2020
Top-notch service with the fastest turnaround time. Whenever I have an issue or routine visit, this team is all over it and gets the job done. Whenever I have an issue or routine visit, this team is all over it and gets the job done. More
by SeanDick1
Employees Worked With
Brandon Taylor, Luis Cuellar, Swen Schraml, Jesse Ruiz, Sydney Cook
