Mercedes-Benz of Austin

Service was performed as requested and was faster than expected. Staff was efficient and friendly. I felt like Nolan reviewed all services and recommended what was in my best interest. expected. Staff was efficient and friendly. I felt like Nolan reviewed all services and recommended what was in my best interest. More

I have been dealing with Wade Wells and the Mercedes Benz of Austin team over 20 years. If you want your Mercedes to perform a long time reliably and proactively, these are the guys you want on your side to of Austin team over 20 years. If you want your Mercedes to perform a long time reliably and proactively, these are the guys you want on your side to help you. Scheduling is easy and service is delivered in a professional and effective manner with a focus on timely communication and an eye on cost. Excellent customer service! More

Easy and great experience! Cj helped me figure out the problem and I was in and out in a matter of hours. Will be coming back for all my MB needs. problem and I was in and out in a matter of hours. Will be coming back for all my MB needs. More

I opted for the pick up and delivery service. All communication was electronic with my service advisor, Luis Cuellar. Luis was very communicative and all service was performed flawlessly and on time. communication was electronic with my service advisor, Luis Cuellar. Luis was very communicative and all service was performed flawlessly and on time. I have never had a better service experience since I bought my first Mercedes Benz in 1976. I have owned 11 Mercedes in those 44 years. More

Excellent customer service from Brian!! He is awesome. (I’m not sure why this review has to be 25 words in order to submit it but now it is.) (I’m not sure why this review has to be 25 words in order to submit it but now it is.) More

Nick provided quick and timely updates on the service performed. All service was done timely and professionally. Excellent customer service in providing a ride back to dealership. performed. All service was done timely and professionally. Excellent customer service in providing a ride back to dealership. More

Very professional-quick service with honest evaluation of the issue. Brian in service was my contact. Very comfortable to take my car back for service and any other issue!!! the issue. Brian in service was my contact. Very comfortable to take my car back for service and any other issue!!! More

Reva was excellent. She continued to work with me even after i bought a car from another dealer. She earned my business with this transaction and going forward. after i bought a car from another dealer. She earned my business with this transaction and going forward. More

Always courteous, and on task. I appreciate the updates I receive if my service will run longer than anticipated. Excellent service is one of the reasons I buy Mercedes. receive if my service will run longer than anticipated. Excellent service is one of the reasons I buy Mercedes. More

I had a very efficient experience with my service. Many inquired if I was being helped (I was) within the first few minutes of my arrival. And I appreciate how the service was handled in light of the coro inquired if I was being helped (I was) within the first few minutes of my arrival. And I appreciate how the service was handled in light of the coronavirus. All excellent. More