Mercedes-Benz of Austin

Great Service!!! After getting texted reminders of my appointment, i was promptly greeted by Brandon as soon as i arrived. He was friendly, quick, thorough and organi After getting texted reminders of my appointment, i was promptly greeted by Brandon as soon as i arrived. He was friendly, quick, thorough and organized. He went over what services were going to be performed and texted me when my car was ready. They gave me a loaner car (newer version of my GLE). My car was ready before the time promised. My car was clean and ready to go upon pickup and Brandon went over everything that was taken care of for my service appointment. This visit could not have gone better! More

Excellent I truly appreciate that there is a valet there to IMMEDIATELY ask how they can help. I had to go to another dealership this week for a recall item on I truly appreciate that there is a valet there to IMMEDIATELY ask how they can help. I had to go to another dealership this week for a recall item on a different brand of car and stood around hoping that someone would notice me. More

MB Austin the Best The entire dealership and especially Wade Wells, make me feel welcomed and informed which is always greatly appreciated. I've been a customer for t The entire dealership and especially Wade Wells, make me feel welcomed and informed which is always greatly appreciated. I've been a customer for the last 8 - 9 years and I'm always happy with the expertise and friendliness at MB Austin. . More

Excellent Brian Smith took care of everything for me. He is the best. I highly recommend him for your service needs. I will ask for him the next time I come in Brian Smith took care of everything for me. He is the best. I highly recommend him for your service needs. I will ask for him the next time I come in for service. More

Excellent service from Amanda Hudnall Amanda was friendly, courteous and very eager to please; she took excellent care of me and kept me informed; I give her 5 stars and recommend her serv Amanda was friendly, courteous and very eager to please; she took excellent care of me and kept me informed; I give her 5 stars and recommend her services. More

Great Service I took my vehicle in for routine service and Brandon Taylor was a total professional constantly communicating with me every step of the process. Eve I took my vehicle in for routine service and Brandon Taylor was a total professional constantly communicating with me every step of the process. Even when some hiccups were encountered he made sure to facilitate an acceptable and prompt solution that made me feel appreciated. More

Great service Eddie did those extra few touches which made experience 5 stars. He was polite, answered other questions I had not related to that days scheduled work Eddie did those extra few touches which made experience 5 stars. He was polite, answered other questions I had not related to that days scheduled work and made sure car looked great upon return. More

Second to None Mercedes Benz of Austin is a "One Of a Kind" Dealership. A relationship organization where you have a personal service adviser throughout the service Mercedes Benz of Austin is a "One Of a Kind" Dealership. A relationship organization where you have a personal service adviser throughout the service experience (mine being Brain Smith) who supervises every facet of your visit. More

Coming to the dealership is like visiting family! I have said this repeatedly, but Wade wells has taken all the worries about car maintenance off my shoulders for years now. He is a good and trusted I have said this repeatedly, but Wade wells has taken all the worries about car maintenance off my shoulders for years now. He is a good and trusted friend and one of the main reasons I keep purchasing new cars from you every few years. As of now, I have purchased five (5) new cars from you in the last 15 years or so. Wade is a great asset to your company. He cares, he truly cares! Best. Milosav CEKIC More

E350 service They were quite Punctual and also very cooperative service. I did not have any issues at all. Completed on time and also Provided a loaner. They were quite Punctual and also very cooperative service. I did not have any issues at all. Completed on time and also Provided a loaner. More