Mercedes-Benz of Austin

Wonderful Service and Knowledge I brought my vehicle in for a typical mileage interval service. As usual, the service on the vehicle was thorough and informative. Brian and the team I brought my vehicle in for a typical mileage interval service. As usual, the service on the vehicle was thorough and informative. Brian and the team were able to identify some warranty issues beyond the normal scope of the service and were able to resolve them, provide feedback, and ensure that my car is happy and healthy! While my car was being serviced, a loaner was provided which was clean, worked perfectly, and was available when I arrived. Thanks as always to the team for the knowledge, friendly attitudes, and dedication to doing the right thing. Thank you, Brian and MB Austin team! More

Great experience I discovered that my 2 back tires were very worn and sliding on the wet road. Wade got my car in and put two new tires on immediately. I discovered that my 2 back tires were very worn and sliding on the wet road. Wade got my car in and put two new tires on immediately. More

Excellent Service Team! Brian Smith and his team in the service department do an excellent job! Everything was handled in a timely fashion with no surprises! We highly reco Brian Smith and his team in the service department do an excellent job! Everything was handled in a timely fashion with no surprises! We highly recommend your service team at the dealership! More

A place to put your trust Smooth all the way. I was perturbed by the issues found in my vehicle but the people I dealt with made the experience as stress free as possible. Smooth all the way. I was perturbed by the issues found in my vehicle but the people I dealt with made the experience as stress free as possible. More

Community Service I always feel like I joined a community when I visit the dealership for service. I am treated like part of the Mercedes Benz family. I always feel like I joined a community when I visit the dealership for service. I am treated like part of the Mercedes Benz family. More

Very consistent Fouad Batlouni is the same sales representative I have used for both my car purchases. He was consistent, thorough and well organized. He handled my Fouad Batlouni is the same sales representative I have used for both my car purchases. He was consistent, thorough and well organized. He handled my questions and the negotiation well and even remembered details from the first car I bought from him two and half years prior. All and all a very positive experience. Parts department and the finance department were also very professional. More

Annual Car Servicing Service is always done promptly. Everyone is always extremely helpful and courteous! Because of the service work that is done annually, my car looks Service is always done promptly. Everyone is always extremely helpful and courteous! Because of the service work that is done annually, my car looks and runs like new! More