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Mercedes-Benz of Barrington
Barrington, IL
532 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again.
Only One Price:
All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process.
Only One Person:
You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience.
*Only One Hour:
Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour.
Why You’ll Love ONE & ONLY ---
Upfront Pricing
We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate.
Commission Free
Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience.
3-Day/300 Mile Return Policy*
If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee.
Visit Mercedes-Benz of Barrington for all of your Automotive needs.
*Applies to in-stock models only.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 532 reviews
October 03, 2016
Leased a new GLE I worked with Al and Angela at MW of Barrington and had a great experience. They both worked very quickly and were responsive to our needs/questions. I worked with Al and Angela at MW of Barrington and had a great experience. They both worked very quickly and were responsive to our needs/questions. I would recommend them to anyone. While Al / Angela were particularly helpful in-person, it would have been nice to handle more of the details over the internet and / or phone (since we live downtown in Chicago and were making the trip out to Barrington). Steve (lessee for a new GLE) More
by steveyan
Employees Worked With
Angela Nicoll, Al Mondello
Helpful September 27, 2016
Purchase of a leased vehicle It was time to trade in or buy my car, I chose the latter. I worked with Izabela and the car buying experience was very nice compared with others I've It was time to trade in or buy my car, I chose the latter. I worked with Izabela and the car buying experience was very nice compared with others I've had. She is very personable and professional, truly a nice person to do business with. More
by Edward Fedor
Employees Worked With
Izabela Oglodzinska
September 21, 2016
Great dealer and staff. Resolved ALL my concerns Had issues with sales person initially and the quality of the work (detailing) during delivery. But when I reported those sales person was responsive Had issues with sales person initially and the quality of the work (detailing) during delivery. But when I reported those sales person was responsive and addressed all my concerns to my satisfaction. Its not a perfect world, so I am rewriting my initial bad review based on excellent response from customer relations manager and sales team (Isabella and James flores). WELL DONE people. This is my favorite dealership now. I HIGHLY RECOMMEND this dealer for your next purchase. More
by Kanda
September 08, 2016
Not as smooth a transition as expected [ see our review ]. Our salesman, Jordan Ezsak, was superb, helpful, funny and a joy to do business with. He dealt with a few problems we had diligently and successfully Our salesman, Jordan Ezsak, was superb, helpful, funny and a joy to do business with. He dealt with a few problems we had diligently and successfully. Some of the finance and inspection paperwork was incorrect and needed to be redone. And not all the listed items were in the vehicle when we left the dealership but that issue is in the process of being resolved. It was a true pleasure having Jordan as our salesman. We think the dealership is lucky to have him. Dr. Robert and Rebecca Hoover More
by Benz buyer
Employees Worked With
Jordan Ezsak
August 27, 2016
Car Wash Crash Just wanted to comment about a unique situation we had with Motorwerks...that was solved in a totally acceptable manner. My wife crashed her new ve Just wanted to comment about a unique situation we had with Motorwerks...that was solved in a totally acceptable manner. My wife crashed her new vehicle in the car wash at their dealership! Yes, she got confused with the instructions of the operator, and struck a pole inside the car wash. Completely distraught, at first she felt the crash was her fault... as did the dealership. But after several conversations, the dealership realized that it was their employee who made the mistake, and completely covered the repair bill. I consider this good service. Its the end result that matters, and Motorwerks did the right thing and will keep us as a customer for a long time. More
by Bth
Employees Worked With
Jason Tauber
August 13, 2016
Best Salesman Ever Alex Blaul I went to Motor Werks in search of a new SUV. That is when I met Alex Blaul in the Infinity Department. From the onset, he was professional, knowledge I went to Motor Werks in search of a new SUV. That is when I met Alex Blaul in the Infinity Department. From the onset, he was professional, knowledgeable, and funny. A total pleasure from a customer's point of view. With great patience, he took me around the lot in search of my new vehicle. After some time, we drove to the Land Rover Dealer. Although Alex is not familiar with Land Rovers, he did not allow that to interfere with his professionalism. We drove several Range Rovers. He took a great deal of his time to learn about each and every vehicle I showed interest in. Finally, we sealed the deal. I was so please with Alex Blaul being my salesman, that I recommended him to my husband. Who, a month later purchased a new Mercedes from him. Employees like Alex is the reason we continue our relationship with Motor Werks of Barrington. More
by What
Employees Worked With
Mr. Alex Blaul _ Infinity
August 12, 2016
Watch out for sleazy behavior and lies! James Flores is not ethical or trustworthy. The dealership stands behind him so watch out if you set foot there. They will let you believe they are ne James Flores is not ethical or trustworthy. The dealership stands behind him so watch out if you set foot there. They will let you believe they are negotiating in good faith but never follow through. James lies and doesn't care about his customers. Stay away! There are way better dealers to work with!!!! More
by Cam80
Employees Worked With
James Flores
August 04, 2016
Terrible Service consultant Go somewhere else! Bob Knurowski, (service consultant) not friendly nor was he helpful... his service was terrible, he wasn't informative, seemed d Go somewhere else! Bob Knurowski, (service consultant) not friendly nor was he helpful... his service was terrible, he wasn't informative, seemed deceitful,/shady. Im disgusted with his service. I think there's some monkey business going on with him or perhaps dealership. Covering up things. Found out later, their report/records and mine don't match up. Also i was told i'd get a Free car wash too.. but car was not washed. More
by Merc0716
Employees Worked With
Bob Knurowski
July 12, 2016
Wonderful Team of folks that worked with us My wife and I were grateful to Dennis James and John for the helpful and can do approach to our new purchase. Great job MOTOR WERKS we will be back My wife and I were grateful to Dennis James and John for the helpful and can do approach to our new purchase. Great job MOTOR WERKS we will be back More
by 2016SL400
Employees Worked With
Dennis Meinikov, James Flores and John Karoumi in Finance
June 29, 2016
Horrible service experience I went to get my tires checked, they were making weird noises. After couple of hours I received a call from Jim DeRosa explaining that my tires need t I went to get my tires checked, they were making weird noises. After couple of hours I received a call from Jim DeRosa explaining that my tires need to be replaced ( it's a brand new car with only 18k miles). They were not able to tell me the thread count ( they didn't have the report yet) but already he said I need my tires replaced. What he didn't know is that I have two sets of tires (summer and winter) and my summer tires have only been driven for 9k miles. I feel like they were trying to rip me off. I did not get my car fixed there.. Horrible service. No people skills. And I didn't even get a survey after my visit... What were you afraid off???? I went to a different dealer (knauz) the next day and it turns out my tires are perfectly fine ( they do not need to be replaced) but I needed my shock absorber replaced on one of the tires.. (Which Motor Werks neglected to mention). I'm a long time customer of Motor Werks but I will NEVER do any business with them again. More
by Dana
Employees Worked With
Jim DeRosa
