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Mercedes-Benz of Baton Rouge

4.8

314 Lifetime Reviews

10949 Airline Hwy, Baton Rouge, Louisiana 70816
Call (225) 424-2241

315 Reviews of Mercedes-Benz of Baton Rouge

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January 19, 2019

"Recall"

- K.Ains

Every experience we have had with this dealership has been first class from the people to the service as they always go above and beyond what is necessary.

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Recommend Dealer
Yes
Employees Worked With
Dan Davenport
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 17, 2019

"Five year Service"

- Cheerleader10

The dealership is most helpful accommodating our service needs and personnel are awesome. Starting with Allen salesman—after the sale!! Only matter I need us please take off Lorenzo’s name and put in mine Suzanne King Utrera Lorenzo died suddenly March 16, 2016 and this is painful memories. Thank You for your assistance and Yes Service is Second to No One.

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Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tear Walker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Victoria Vick
January 17, 2019

"Great service "

- DeeBee

The Service Center provided exceptional service. Joshua Marchan was very professional and kept me updated with the status of my vehicle while the work was being done.

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Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 15, 2019

"Great customer service all the time! "

- Mrs.A.Collins

I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always greeted me with respect. I'm on my 3rd Mercedes now due to my 2nd being flooded out in 2016. Mr.D'Arcy has been my service advisor for at least the last 5 years and he is just as honest and helpful as Mr.Dan was 10 years ago. I always see Mr.Dan when I come in for service because he is now the service manager and his office is situated openly so that you can visiably see him and as a customer it gives me great comfort to know that he's able to see,greet and be available to customers. The waiting area is simply the best; computer access, refreshments, TV and a massage chair. The Best Service in Baton Rouge!!

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Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tear Walker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Davenport
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your continued business. Thank you for being the best part of #MBOBR.

January 10, 2019

"Good dealership "

- Mack

Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go wrong here.

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Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

January 04, 2019

"Best Service in Baton Rouge "

- Msonnier

Brought my car in to put in a new front grill. Josh was awesome. Hey really took care of me, I did not have to wait. He later called to check to see if I was happy with the new grill. Best service ever!

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Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

January 04, 2019

"Scott and My First MB"

- MercyBlue

My first Mercedes Benz purchase. Visited dealership in July, but wasn’t quite ready. Returned a few months later to make my purchase. Guess what....Scott remembered me and what I wanted in this purchase. Joyful experience. Thanks Scott and MBoBR.

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Recommend Dealer
Yes
Employees Worked With
Scott Sheldon
Jan 04, 2019 -

Mercedes-Benz of Baton Rouge responded

Thanks for taking the time to leave us a five star review! We appreciate your business and thank you for choosing #MBOBR.

January 03, 2019

"Awesomely "

- ELOISE40

First service appointment and this was great experience with Andrew Perry! Very professional from the greeting at 0730, the issuing of the loaner vehicle to the day I pick up my vehicle. Loved my first service visit!

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Recommend Dealer
Yes
Employees Worked With
Andrew Perry
Jan 04, 2019 -

Mercedes-Benz of Baton Rouge responded

Thanks for taking the time to leave us a five star review! We appreciate your business and thank you for choosing #MBOBR.

January 02, 2019

"IT Was a Great Experience"

- Anil

Trey, Very professional sales representative. The entire car purchase and trade in process was easy and super fast!. Both sales representative and Manager was very helpful, generous and very courteous. Mercedes-Benz of Baton Rouge is a great place to buy a new car. They have an excellent service department and nice staff.

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Recommend Dealer
Yes
Employees Worked With
Trey Bagbey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Travis Stead
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Mercedes-Benz of Baton Rouge responded

Thanks for taking the time to leave us a five star review! We appreciate your business and thank you for choosing #MBOBR.

December 29, 2018

"Great Service Representative "

- Spearz1

Josh always greet my husband and I with enthusiasm. He listens to our concerns about our vehicles with understanding. He's the only consultant we like to work with.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Mercedes-Benz of Baton Rouge responded

Thanks for taking the time to leave us a five star review! We appreciate your business and thank you for choosing #MBOBR.

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