Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Baton Rouge
Baton Rouge, LA
797 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
October 22, 2015
Courtesy and Service Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backst Margie is outstanding. She is always courteous, caring and goes above and beyond every time a service issue arises. The service itself from the backstop is also always excellent. I am very pleased with Margie as well as the team from upper level management, Nick, Kyle, Gwen to Lynn and Kelly in sales to Dan in service. More
by katariamd
Employees Worked With
Other Employees :
Marjorie Reiff, Kellie McNemar
October 22, 2015
Allen Misher is the BEST! We showed up before the dealership's opening time and began to walk away. Mr Misher opened the door and asked if we were here to see someone. We told We showed up before the dealership's opening time and began to walk away. Mr Misher opened the door and asked if we were here to see someone. We told him no we were just looking. He let us in and proceeded to patiently help us ALL day. I drive the vehicles that I was considering multiple times. He was the very knowledgable and accommodating. We were looking for a family car and left with a GLE450 Coupe!! Allen was the best! More
by Lisa James
Employees Worked With
Other Employees :
Alexander was finance I believe. She was very knowledgeable and personable!
October 16, 2015
Easy to work with Rene and Gina were a pleasure to work with. They answered my many questions as I made my decision about purchasing a vehicle. Everyone at Mercedes Ben Rene and Gina were a pleasure to work with. They answered my many questions as I made my decision about purchasing a vehicle. Everyone at Mercedes Benz of Baton Rouge obviously value the customer. More
by Jeanim
Employees Worked With
Gina messina, Travis Stead
October 13, 2015
Great experience I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associ I was In and out quickly. Friendly, great experience. I would recommend to friends and family. The C showroom was very comfortable. The Sales associate was very knowledgeable. More
by Kimberly
October 10, 2015
New Lease! Fresh Look! Great service, great pricing, and great selection. These three items brought me 7 hours to this particular dealership. After we signed for the car, we Great service, great pricing, and great selection. These three items brought me 7 hours to this particular dealership. After we signed for the car, we got an awesome tutorial as well. MBrace is live and can unlock my car from my phone. Very slick. More
by Austin87
August 28, 2015
Good Sales, Awful Mechanics, Understaffed Service Department I've serviced two sprinters for a few years and have bought one used sprinter from them. Their service department experience was not up to the cali I've serviced two sprinters for a few years and have bought one used sprinter from them. Their service department experience was not up to the caliber that I would expect from a commercial service center, or a luxury dealership, or even my local mechanic down the road. They are nice and are doing the best they can, but they do not meet the needs of our company, as a commercial vehicle owner. I would not recommend your service department to anyone at this time. Their mechanics have not fixed problems and we often have to have repeat visits, their service department struggles to keep up with customer volume and is not able to answer phones or return phone calls in a timely manner. Their sales department makes guarantees that their service department will fix an issue for a used vehicle as a condition of purchase, but the service department cannot deliver. You may want a Sprinter, but go buy a Ford Transit Commercial instead. More
by MikeMike
Employees Worked With
Dan Davenport, Jessica, Troy, Travis, Marjorie Reiff
August 15, 2015
Gold Star Service I just purchased my third Benz! Scott was awesome all three purchases. His friendly, fast and knowlegeable service was outstanding and made my purcha I just purchased my third Benz! Scott was awesome all three purchases. His friendly, fast and knowlegeable service was outstanding and made my purchases painless. Mercedes Benz of Baton Rouge has the best customer service of any car dealership by far, I have ever encountered. More
by T33064
Employees Worked With
August 07, 2015
Avoid this dealership, got ripped off I recently bought the GL450 from this dealership only to find out a few days after the purchase that my vehicle did not have an add on option that pre I recently bought the GL450 from this dealership only to find out a few days after the purchase that my vehicle did not have an add on option that previously the salesman Hatem and I agreed on. Talk about being lied to! Manager would not allow me to return this vehicle even though vehicle is only couple days old. More
by Linda0911
Employees Worked With
Hatem Habbouch
July 16, 2015
Scott did it AGAIN!! I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. Scott's cando attitude never stops till the job is done period!! Thank you Scott Todd More
by impalla1
April 21, 2015
Excellent Customer Service Great dealership with great customer service. They were outstanding in communicating and making sure that I was satisfied during the entire process. T Great dealership with great customer service. They were outstanding in communicating and making sure that I was satisfied during the entire process. This was overall my best experience purchasing a vehicle. More
by edavis106
Employees Worked With
