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Mercedes-Benz of Baton Rouge
Baton Rouge, LA
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 791 reviews
August 15, 2015
Gold Star Service I just purchased my third Benz! Scott was awesome all three purchases. His friendly, fast and knowlegeable service was outstanding and made my purcha I just purchased my third Benz! Scott was awesome all three purchases. His friendly, fast and knowlegeable service was outstanding and made my purchases painless. Mercedes Benz of Baton Rouge has the best customer service of any car dealership by far, I have ever encountered. More
by T33064
Employees Worked With
Helpful August 07, 2015
Avoid this dealership, got ripped off I recently bought the GL450 from this dealership only to find out a few days after the purchase that my vehicle did not have an add on option that pre I recently bought the GL450 from this dealership only to find out a few days after the purchase that my vehicle did not have an add on option that previously the salesman Hatem and I agreed on. Talk about being lied to! Manager would not allow me to return this vehicle even though vehicle is only couple days old. More
by Linda0911
Employees Worked With
Hatem Habbouch
July 16, 2015
Scott did it AGAIN!! I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. I have purchased over 50 vehicles in the past 30 years and by far Mercedes Benz of Baton Rouge out shines all other dealerships I have done business. Scott's cando attitude never stops till the job is done period!! Thank you Scott Todd More
by impalla1
April 21, 2015
Excellent Customer Service Great dealership with great customer service. They were outstanding in communicating and making sure that I was satisfied during the entire process. T Great dealership with great customer service. They were outstanding in communicating and making sure that I was satisfied during the entire process. This was overall my best experience purchasing a vehicle. More
by edavis106
Employees Worked With
April 20, 2015
Excellence at every level. I'm a major fan of this dealership. The service is personal and exceptional. I didn't have time to pick up my new vehicle, so Scott McDaniel brought i I'm a major fan of this dealership. The service is personal and exceptional. I didn't have time to pick up my new vehicle, so Scott McDaniel brought it to me at my office in the evening, and still even took the time to show me the features of my car. Scott and the team also make financing easy. It's pre-prepared and well explained, saving quite a lot of time. MBBR actually makes car buying a pleasure. I look forward to a long relationship with them. More
by Travel Girl BN
Employees Worked With
April 08, 2015
Satisfied Customer Leasing my vehicle was a seamless process with Scott. The negotiations and the paperwork went very smoothly and quickly and the process was very plea Leasing my vehicle was a seamless process with Scott. The negotiations and the paperwork went very smoothly and quickly and the process was very pleasant. More
by Kdrago3
Employees Worked With
January 12, 2015
Gift for my wife. This is the most professional car dealership that I have dealt with. From the sales department to the service department the experience was excellent. This is the most professional car dealership that I have dealt with. From the sales department to the service department the experience was excellent.I enjoy taking my vehicle in for services thanks Mercedes-Benz! More
by ricowash
Employees Worked With
Dennis Lee, Sales, Marjorie Reiff
December 23, 2014
"Scott the Great" We purchased our 2014 Mercedes S550 over the phone!! Scott was so on top of the product that we felt we weer in Baton Rouge! His description of the a We purchased our 2014 Mercedes S550 over the phone!! Scott was so on top of the product that we felt we weer in Baton Rouge! His description of the auto and how flawless the condition was realized when we received it in California approximately 3 days after it was shipped. Scott took care of the registration and all the paper work....It was the smoothest of transactions and the price was more than fair! You're going far young man! More
by RWL
Employees Worked With
October 21, 2014
Love my ML350 My husband for whatever reason has always said he did not want to own a MB. Well one evening we rode through the lot and Stephen Holliday greeted us a My husband for whatever reason has always said he did not want to own a MB. Well one evening we rode through the lot and Stephen Holliday greeted us and offered for my husband to just drive an ML 350. Well the car sold itself!! Stephen met us the next day for the purchase. We have owned and been happy with Lexus and their service for years, but we're ready for a change. But I have to admit Stephen treated us so wonderful and had the sale completed in record time! He has called and checked on how we are enjoying the car and has offered for me to come in and he will go over all of the bells and whistles with me. As for now we are definitely sold on Mercedes!! Thank you Stephen! More
by jujupage
October 11, 2014
Knock your socks off! This was by far the best car buying experience. Just when I had given up hope on buying a car without any hassle, I meet Wes. I was shopping for a c This was by far the best car buying experience. Just when I had given up hope on buying a car without any hassle, I meet Wes. I was shopping for a car and I messaged MB of BR on-line. Wes took the sale to another level. I buy cars for my wife and I pretty frequently and you can bet I will never buy another car from any other salesman or dealership. I just love My CLS550. I will definitely be a returning customer. Geaux Mercedes Benz of Baton Rouge More
by rich_boy
Employees Worked With
Wes Ceravola
