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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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520 Reviews

520 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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March 14, 2021

Thanks for the excellent service and having it done in a timely manner. I truly appreciate it on such short notice. Job well done. Thanks More

by cmharvey01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 12, 2021

From the time I walked in until I received my vehicle from repair was awesome. Everyone was so nice and professional. Thanks for the service. More

by Shelly Colón
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 11, 2021

great service and attention to detail. Josh Marchan is a excellent representative of your company and is very dependable and knowledgeable about your products. Keep up the good work. More

by with159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 10, 2021

never had a bad day there. Fast, friendly and focused. Accommodations made whenever possible. It appears like they enjoy their work. I would go back. More

by JM
Recommend Dealer
Yes
Employees Worked With
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 07, 2021

Excellent service and very efficient care Easy to drive Excellent service and very efficient care Easy to drive in and relax Very respectful and responsible staff Always easy to drop in and enjoy the pr More

by jonathanroundtree61@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 06, 2021

This was a road side service call due to a dead battery This was a road side service call due to a dead battery after hours. Called the National hot line and was called back by the on call Service Tech in More

by gnaber63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 06, 2021

My car required wheel service that was to take several days to complete. Josh saw to it that I got a loaner for the period of the repair and kept me up to date of the status of those repairs. Josh is the More

by jw30555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 04, 2021

Ayanna and the mechanics were awesome 👌👏!!! Keep up the great work as well the outstanding customer service. My wait wasn't long at all. Thanks again More

by nelliedbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 04, 2021

John the shuttle driver was very pleasant! He went above and beyond! They completed the service/repair and called me once it was ready to be picked up. More

by aljmhl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

March 02, 2021

The people at this dealership are always so friendly and very helpful. Always enjoy taking my car there. They also have a very nice waiting area. More

by casfords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

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