Mercedes-Benz of Baton Rouge - Service Center

Service D Very professional. Josh Marchan very friendly. Explained exactly what was to be serviced for service D. Received a follow-up of what time car woul Very professional. Josh Marchan very friendly. Explained exactly what was to be serviced for service D. Received a follow-up of what time car would be finished. Excellent service. More

Outstanding Service Mercedes Baton Rouge is quite possibly one of the most professional and customer oriented dealerships I have ever dealt with. They are always informat Mercedes Baton Rouge is quite possibly one of the most professional and customer oriented dealerships I have ever dealt with. They are always informative and they ensure that you understand both the requirements for your vehicle and the associated costs. You can count on the highest quality of service being delivered to your vehicle and they go out of their way to ensure all the customers needs are met. Awesome staff!! Awesome vehicle!! Awesome service!! Thanks More

Service Excellent service! Josh was very friendly and helpful! Very easy experience. Everything was done in a timely manner and the waiting area was very nice Excellent service! Josh was very friendly and helpful! Very easy experience. Everything was done in a timely manner and the waiting area was very nice More

Great Experience Upon making appointment to bring my car in for service, the employee checked stock for tire that was needed, had the part ordered that afternoon with Upon making appointment to bring my car in for service, the employee checked stock for tire that was needed, had the part ordered that afternoon with an overnight delivery and made the appointment for service the next afternoon. More

Great experience Went in for service A. They set up an appointment that was convenient for my schedule and had a vehicle for me to use to run errands. Went in for service A. They set up an appointment that was convenient for my schedule and had a vehicle for me to use to run errands. More

Service A+++. Great job great loaner vehicle. Fast and on time service. Friendly staff. Clean and comfortable lounge area. Car was cleaned when it was return A+++. Great job great loaner vehicle. Fast and on time service. Friendly staff. Clean and comfortable lounge area. Car was cleaned when it was returned to me also More

Great experience The Service department is excellent. it has improved tremendously from when I purchased my first Mercedes in 2013. The staff and system is suffici The Service department is excellent. it has improved tremendously from when I purchased my first Mercedes in 2013. The staff and system is sufficient to handle clients efficiently and in a timely manner. More

Great service, as always. Thanks, Andrea Professional, courteous, understanding service as usual. No high pressure settling on extra service, but a list and explanation of service events and Professional, courteous, understanding service as usual. No high pressure settling on extra service, but a list and explanation of service events and priorities to budget for in the future. More

Service Thanks for making it so easy! Great customer service and experience. Drop off was easy. Nice to have a loaner car. Great job at keeping me updated Thanks for making it so easy! Great customer service and experience. Drop off was easy. Nice to have a loaner car. Great job at keeping me updated More

Thank you so so much Gregory Martinez I purchase the wrong front light on my last visit to Mercedes Benz of Baton Rouge I can back to exchange it stressing out because I didn't know anyth I purchase the wrong front light on my last visit to Mercedes Benz of Baton Rouge I can back to exchange it stressing out because I didn't know anything about parts or repairs. Gregory Martinez was very helpful, put my mind at ease, he got me the right light, had it properly installed in a short amount of time and I smiled all the way back to work.... Love it.... Thank you Gregory Martinez More