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Mercedes-Benz of Beaumont

Beaumont, TX

4.5
86 Reviews

1865 I-10 South

Beaumont, TX

77701

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Showing 86 reviews

February 03, 2024

Everyone was friendly and helpful. The office was clean. I enjoy every time I go there. More

by christeneellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 08, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Very professional and respectful . I loved my visit and I’d recommend them again thank you. More

by Coreychalk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
Feb 08, 2024 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

Excellent service! !! Me and my husband are both very satisfied with any visit we make with them, both in the sales and service departments. Kristy Lindsey has been taki More

by Winizonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KRISTY LINDSEY
Feb 04, 2024 -

Mercedes-Benz of Beaumont responded

We're delighted to hear about your excellent experiences with both the sales and service departments! It's fantastic that Kristy has been providing great care for your cars for more than a decade, and Deborah in sales has been consistently awesome. We appreciate your loyalty and positive feedback. Safe travels, and thank you for choosing us for your automotive needs! 🚗🌟

January 27, 2024

They hustled on a Friday afternoon at 4p when I blew a tire on my way from New Orleans to Austin. Friendly, helpful, can-do people! More

by stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber & lady service advisor who loves Barbie!
Jan 30, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 25, 2024

Honestly, if it weren’t for Kristie I don’t know what I’d do. She’s always taken such good care of me and my vehicle needs. She’s happy and smiling when she greets me at check in. She always has my vehicle r More

by mgarsee2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Lindsey
Jan 31, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for taking the time to share your positive experience with Kristie at our service department! It's wonderful to hear that she has consistently taken good care of you and your vehicle needs. Her cheerful and helpful demeanor, along with keeping you informed throughout the process, truly makes a difference. We appreciate your kind words. We're grateful for your continued trust and business!

January 17, 2024

Mercedes Benz of Beaumont never disappoints! ! Our Salesman David Jones was so super knowledgeable and helpful !! Also the sales manager Oliver Lacy went above and beyond. We ALWAYS buy here and More

by Janej1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones, Oliver Lacy
Jan 21, 2024 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that Mercedes-Benz of Beaumont, and particularly your salesman David, never disappoints. It's fantastic that David's knowledge and assistance, along with the exceptional efforts of the sales manager Oliver, made your experience memorable. We appreciate your loyalty as repeat customers, and we look forward to welcoming you back for future purchases. Thank you for choosing Mercedes-Benz of Beaumont!

January 11, 2024

Best place around! I feel like family there! Always a good experience and I trust everyone there! More

by babette.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian and Susan
Jan 13, 2024 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Adrienne St Roman was pleasant to work with, we will contact her with all our Benz’s needs More

by nelda432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne St Roman
Jan 10, 2024 -

Mercedes-Benz of Beaumont responded

It's wonderful to hear that you had a pleasant experience working with Adrienne for your Benz's needs! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Jan 10, 2024 -

nelda432 responded

Great group of ladies.

December 22, 2023

My experience with this dealership was extremely horrible. I needed to get a new battery & a new key. They STRESSED TO ME THAT I MUST SEND MY REGISTRATION AND LICENSE TO PROVE THAT I OWN THE VEHICLE More

by kena_senegal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mckenzie, Amanda, and many others
Jan 10, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Chris Jenkins, General Manager cjenkins@mbofbeaumont.com

December 20, 2023

Service department is great. Kristi in service took care of my car quickly without any hiccups. More

by terrenrobison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie
Dec 22, 2023 -

Mercedes-Benz of Beaumont responded

It's fantastic to hear that you had a great experience and that Kristi provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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