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Mercedes-Benz of Beaumont

Beaumont, TX

4.5
116 Reviews
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1865 I-10 South

Beaumont, TX

77701

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Showing 116 reviews

July 09, 2025

The sales experience at this dealership was not professional, the sales associate Deborah was not honest about features of this GLE-350. The sales manager Oliver Lacey was rude and he rushed me. He More

by ms.xaviera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deborah & Oliver Lacey
Jul 09, 2025 -

Mercedes-Benz of Beaumont responded

I'm sorry to hear about your experience with our sales team. We strive for professionalism and transparency, so it's concerning to learn that we fell short in these areas during your visit. I would like the opportunity to address this situation personally and ensure it is resolved appropriately. Please feel free to reach out at your convenience. Thank you, Cyrus Pope - Sales Manager - 281-908-8981

July 09, 2025

The only thing good I experienced with this dealership is the service department so far. Kristy & the rest of the other 2 sales ladies did were great! The sales side of the dealership (Deborah & Oliver Lacey More

by ms.xaviera
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
Jul 09, 2025 -

Mercedes-Benz of Beaumont responded

Your feedback is important to us, Xaviera, and we appreciate you taking the time to share it. It's great to hear Kristy and the sales team delivered an excellent Mercedes-Benz of Beaumont experience, and we'll be sure to pass your feedback along.

June 16, 2025

Deborah from Mercedes-Benz in Beaumont was great. She helped me customized my vehicle and kept me up to date. She’s the best More

by Cdishon2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deborah
Jun 16, 2025 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that Deborah provided excellent service and kept you informed throughout the process at Mercedes-Benz of Beaumont. Enjoy your customized vehicle, and thank you for sharing your experience!

June 13, 2025

David Jones was amazing, very knowledgeable and professional and he helped me purchase my dream vehicle. Everyone please go and see David Jones he will get you in your dream car as well. More

by Pam.Eaglin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 13, 2025 -

Mercedes-Benz of Beaumont responded

Pam, we're delighted to hear that David provided such excellent service at Mercedes-Benz of Beaumont! Enjoy your dream vehicle and thank you for recommending us.

Jun 15, 2025 -

Pam.Eaglin responded

Pwatson914@yahoo.com

May 21, 2025

Great representative. Helped us get a fantastic deal on the vehicle. Thoroughly explained all the details of the sale. More

by Stelreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Jones
May 21, 2025 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that our representative at Mercedes-Benz of Beaumont provided you with a fantastic deal and thorough explanations. Thank you for choosing us, and enjoy your new vehicle!

May 09, 2025

Great customer service and excellent communication skills from the staff. I will definitely keep you in mind for the future service. More

by johnefisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
May 12, 2025 -

Mercedes-Benz of Beaumont responded

John, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Beaumont. Thank you for considering us for future service needs!

April 29, 2025

I never has such a bad experience from a dealer. I bought my used 911 in December and I still do not have my title and car registration. Now its April. I have called and left messages without any re More

by bradleybailie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales person
May 05, 2025 -

Mercedes-Benz of Beaumont responded

Bradley, I'm truly sorry to hear about the delay and lack of communication regarding your title and registration. This is not the level of service we strive for, and I understand how frustrating this must be. I will look for your contact information and reach out directly so we can address this issue promptly. Thank you, Tariq Sallaq - General Manager - 409-768-3190

April 19, 2025

Wonderful excellent service with my salesman Rick and everyone else in this location.Very Professional and Punctual More

by Thibodeaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Rick & Mr Lacy
Apr 21, 2025 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that Rick and the team at Mercedes-Benz of Beaumont provided you with professional and punctual service. Thank you for sharing your experience!

April 19, 2025

Great service great waiting area car was ready on time. Christie was great to deal with. More

by anjones2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
Apr 21, 2025 -

Mercedes-Benz of Beaumont responded

Thank you for stopping by to leave Mercedes-Benz of Beaumont a wonderful review!

April 10, 2025

Kristy and the service team did a great job and the mechanics and the people who washed my vehicle. Keep up the work you do. I appreciate you all. More

by tonistraughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Lindsey
Apr 11, 2025 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that Kristy and the service team at Mercedes-Benz of Beaumont took great care of your vehicle. Your appreciation means a lot, and we'll be sure to keep up the good work!

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