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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,841 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,841 reviews

July 01, 2021

Befitting of the brand. Exponentially better than the other two Benz dealerships in this area. More

by PATRICKHOLM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Mercedes-Benz of Beaverton responded

Patrick, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 01, 2021

Friendly and knowledgeable people. Fixed the issue with the vehicle. More

by DAVID@GALLUZZOCOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Jul 01, 2021 -

Mercedes-Benz of Beaverton responded

David, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

Excellent customer service Rebecca. I’m all the way from Astoria and they didn’t have a loaner(which they usually do) so Rebecca for us to Lyft to and from our destination. Thank you so much. More

by juquia9395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jul 01, 2021 -

Mercedes-Benz of Beaverton responded

Juquia, Thank you! Rebecca and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 30, 2021

I really liked the way I was treated here. There are a few dealerships that are close and a LOT that are nowhere near the feeling I got here, but they've changed my feelings on this long-time luxury brand More

by Zack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Preston, Kelsie Ellett
Jun 30, 2021 -

Mercedes-Benz of Beaverton responded

Hello, Zack! Thanks so much for leaving us a review! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 30, 2021

For a first class dealership I think service falls short . Got my car back after having the windshield replaced . The car was not washed after service which was disappointing, especially after this service More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max
Jul 17, 2021 -

Mercedes-Benz of Beaverton responded

Greg, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 30, 2021

I thought I had made an appointment online but I must have done it wrong because when I got there I was not scheduled for any service. I had driven from Astoria so they fit me in. The service department More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 29, 2021

Price for A Service was high given services performed ... and was hoping that it would at least include a simple vacuum / car wash. Service was compleed on time. Waiting area was pleasant. More

by PDXJCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 28, 2021

I brought the car in at 7, the oil change only was completed at two. They said washed and vacuumed on sheet, clearly not done as I saw dirt on floor mats and dirty hand prints where they opened my ho More

by Greg Arrigotti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Browarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback, Greg. We're sorry to hear about your service experience and would love to get to the bottom of it with you. Please let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 28, 2021

Jeffry was amazing! We experienced for the first time, car buying was pleasant. More

by MILKYWAY922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Larson
Jun 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review! We're happy to hear that Jeffry was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 28, 2021

The salesman are good but after that people are rude and I wouldn’t recommend a person to go there More

by KITLBURROWS
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jul 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry that you didn't have a completely satisfying visit and we would love the opportunity to address any issues with our team here. Please let us know the best way to contact you and we'll reach out shortly. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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