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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,827 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,827 reviews

May 16, 2022

Great and prompt service. They will be my dealer of choice going forward. Evan was great! More

by FELICIAWASSON0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 16, 2022

The service manager we worked with was not very customer service centric nor did he have the services done on my car that he himself had scheduled. They had my car for a week without any communication. I ca More

by TMUMFORD1101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 19, 2022 -

TMUMFORD1101 responded

Tamara Mumford

May 16, 2022

Very professional! The best thing is that the service department did give a car service. (Somehow with the complications of setting up an appointment there was miscomm More

by JRPFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Burke
May 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 15, 2022

Detail on the car, retailer went through the paint in areas on the vehicle. A little more attention would be in order. More

by SYMINGTON4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stomenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 15, 2022

The service was professional and quick! They quickly inspected a flat tire and were able to replace it within a day. More

by JAYNATH.SRINIVASAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 15, 2022

Unfortunately I haven’t had great experience with this dealer from my first visit thru a couple of services I had so far. More

by KATHY.LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember any name
May 16, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visits didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 14, 2022

Smells from rear brakes after driving I called and was told it takes a while Should tell me when I picked my car More

by CHHAYTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shak
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 14, 2022

We recently purchased a new GLC, and the whole experience was fantastic. Brett and Mejram helped us through the entire process and we never felt pushed but instead it was a very professional and attentive st More

by Magnus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review, Magnus. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 14, 2022

Great customer service ! Long wait due to chip shortages but finally got it!! Nice Dealership More

by PRAMOD_KARANJIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett , Noel Preston
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 13, 2022

This time I was impressed by the new way of showing the process of the repairs and Services on video step by step communicating w me. AWESOME Job!😄 More

by ANA.SIERRA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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