Brett Wilder
Brett Wilder at Mercedes-Benz of Beaverton
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Brett Wilder

Sales

Mercedes-Benz of Beaverton

9275 SW Canyon Rd
Portland, OR 97225

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3.9
37 Reviews
3.9

37 Reviews

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37 Reviews of Brett Wilder

August 19, 2023

Dealership Rating
Employee Rating

We our bases a used Audi, literally a two months later it needed 10k in work! Audi said dealer knew about this - dealer refuses any accountability. If you care about your hard earned money DO NOT buy it from More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 24, 2023

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

July 22, 2023

Dealership Rating
Employee Rating

If this is the measure of customer service…I’d be very concerned, to say the least, and that’s says it all! More

by Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mejra Berisa

Jul 27, 2023

Mercedes-Benz of Beaverton responded

Marie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

July 05, 2023

Dealership Rating
Employee Rating

Was a fast, non drama experience. Good price and easy online experience for buying a car. More

by DOTISNEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Mercedes-Benz of Beaverton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

June 08, 2023

Dealership Rating
Employee Rating

Brett was amazing throughout the whole process. He made it super easy and very helpful by sending me videos of the vehicle since I was in California. Thank you Brett!! More

by MIRIAM CRUZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mejra Berisa

Jun 09, 2023

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 09, 2023

Dealership Rating
Employee Rating

Very good dealership, they explained all features and were patient while we explored cars catering to most of our requirements. More

by G.KALSI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

May 10, 2023

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 18, 2023

Dealership Rating
Employee Rating

Didn’t feel very welcoming when I visited the facility and asked to show other cars More

by VSINGALO402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Young

Apr 22, 2023

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 08, 2023

Dealership Rating
Employee Rating

All was good as promised . Brett did a good job keeping us informed on the cars arrival More

by LOUISWOOSLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mejra Berisa

Jan 08, 2023

Mercedes-Benz of Beaverton responded

Louis, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

October 10, 2022

Dealership Rating
Employee Rating

Horrible! I was very disappointed with the customer service and would appreciate a chance to explain further. More

by KELLYECALDWELL
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Olsen, Mejra Berisa

Oct 14, 2022

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 06, 2022

Dealership Rating
Employee Rating

The purchase experience overall was very smooth, and should deserve 5 stars. I wanted to give three stars because when working with the financing department, I found there were a few more fees not initi More

by NWu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz , Jennifer Rodriguez

Oct 06, 2022

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 19, 2022

Dealership Rating
Employee Rating

Great service ,, highly recommend it , the best or nothing !! They always on top ,, and taking care there customer More

by HABIBIMAZEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Tony Yan

Sep 20, 2022

Mercedes-Benz of Beaverton responded

Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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