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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
790 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 790 reviews

May 15, 2025

I come to you only because of Christian. He is the best service rep. If he leaves I leave. He care more then anyone else about my car More

by karendix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler
May 18, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Great service kind people thank you Steve for your help and professionalism Michael Nitzani thank u More

by nitzani7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve mendoza
May 18, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found Steve to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2025

Paul did a wonderful job for me. Exceeded all my expectations and went above and beyond. Could not have had a better experience. More

by Oneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 17, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Oneil, we're happy to hear you had such a positive experience with Paul! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Zia was the consultant who helped us in leasing a new car. He was absolutely amazing. More

by mjay.jazayeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zia
May 17, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 14, 2025

Terrible service Car was left for 1 week Brand new with less than 1000 miles…my 8th MB Ordered the wrong part 4 days before a loaner was offered My last MB also had terrible service with you…almost cont More

by Gparanay
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Steve Mendoza
May 17, 2025 -

Mercedes-Benz of Beverly Hills responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the email provided below so we can work toward a resolution. Sam Yadegari General Manager - Mercedes-Benz of Beverly Hills syadegari@bhbenz.com

May 14, 2025

Andreas is an excellent advisor. I always have a good experience and will continue to service my car here. More

by mrs334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
May 17, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with Andreas! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2025

Great service from the team especially from Ahamad and Ronald they gave me a great price explaining all and make the purchase process very easy quick and smooth. More

by Reefsolomon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahamad and Ronald
May 17, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025 -

Reefsolomon responded

Great team

May 17, 2025 -

Reefsolomon responded

Great service

May 13, 2025

Excellent Advisor Lauren She always provided Excellent Service She is knowledgeable, caring and a major asset to this deslership More

by Jerry1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
May 16, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for your kind review; we are happy to pass along your comments to Lauren here at Mercedes-Benz of Beverly Hills! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Mark takes time to listen to me and get the best job done. He is right on top of things. More

by judithdouglas614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
May 16, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with Mark! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Beverly Hills

May 12, 2025

The worst service they don’t care about they customers came came more than 4 times for same problem and still not fix More

by Elidamen0562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
May 15, 2025 -

Mercedes-Benz of Beverly Hills responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Sam Yadegari General Manager - Mercedes-Benz of Beverly Hills syadegari@bhbenz.com 310-659-2980

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