Mercedes-Benz of Beverly Hills

Mercedes of Beverly Hills is the absolute best dealership to work with. My process was seamless and straightforward. I wouldn’t consider buying a Mercedes anywhere else. So grateful for Jason and Sam! to work with. My process was seamless and straightforward. I wouldn’t consider buying a Mercedes anywhere else. So grateful for Jason and Sam! More

Professional service. Tim was very cordial and very helpful. I was satisfied with the service Tim was very cordial and very helpful. I was satisfied with the service More

Wonderful service. Fast and reliable James Tirrelli, service provider was excellent as he communicated well Fast and reliable James Tirrelli, service provider was excellent as he communicated well More

Like always, the service on my car was top-notch. My rep. Michael Reyes was efficient and answered all my questions and concerns. My rep. Michael Reyes was efficient and answered all my questions and concerns. More

The service was great, and Andreas was very polite and genuinely helpful in advising me on what I need to take care of. I'm grateful. Thank you very much. genuinely helpful in advising me on what I need to take care of. I'm grateful. Thank you very much. More

They were very attentive when I arrived for the service appointment. They offered to wash car for a nominal fee. The service advisor, Steve Mendoza, guided me through the paperwork and listened my concerns appointment. They offered to wash car for a nominal fee. The service advisor, Steve Mendoza, guided me through the paperwork and listened my concerns. There was a nice cafe with free coffee, fresh, hot and a little cafe with a good menu. They offered a croissant with avocado and fixings which just hit the spot. Steve was such a gentleman! I asked about a diagnostic for the car, which they did. Then, he offered uber ride so I could get home. Because I had another appointment the day the car was ready for pick up, and I was in the local area, Steve said they could bring it to the house, which they did in the time they specified. All in all what I would consider excellent service in every aspect! More

I don’t know where to begin. They kept my car for over a week and the service provider hardly gave me updates. I had to uber there myself because no one would pick up the main li They kept my car for over a week and the service provider hardly gave me updates. I had to uber there myself because no one would pick up the main line and his phone is still shut off. I picked up the car which still has an engine light on, they couldn’t give me any reason as to why but only to leave the car AGAIN with no loaner or rental. I been calling and messaging two different providers and haven’t received any response. Awful experience. How do you “fix” power issues and then not check engine light on return! More

Quick and easy. Christian was quite helpful and resolved my issue in an efficient and effective fashion. Christian was quite helpful and resolved my issue in an efficient and effective fashion. More

First class. Everyone is polite, not ingratiating. And in BH they have to put up with a lot. Without the details ad nauseam a 3rd party warrantor refused to pay f Everyone is polite, not ingratiating. And in BH they have to put up with a lot. Without the details ad nauseam a 3rd party warrantor refused to pay for services on our 2018 AMG. They were in the wrong and took the "so sue us" approach. MBBH took them on and prevailed. For 14k$. Great job! More

Great service staff. Love the videos showing what’s recommended for service!! You can check the status on line! Love the videos showing what’s recommended for service!! You can check the status on line! More