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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
440 Reviews
Call Dealership (310) 210-7445

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 440 reviews

April 30, 2024

On time…. .full explanation of service done Mr James Tirelli was totally patient and helpful. More

by Kapsj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tirelli
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May 02, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that James provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 03, 2024 -

Kapsj11 responded

My sincere pleasure!

Helpful
April 27, 2024

My service manager, Michael Reyes is professional & knowledgeable. My service tech doors a great job. Everyone is friendly & service is prompt. More

by Ms. Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Apr 30, 2024 -

Mercedes-Benz of Beverly Hills responded

That's fantastic to hear! We're delighted that Michael is providing you with professional and knowledgeable service as your service manager. It's also great to know that your service technician is doing a great job and that everyone is friendly, with prompt service. We're here to ensure your satisfaction and make your experience with us outstanding!

Helpful
April 26, 2024

Have always had exceptional service but today was BEYOND ! Tony Albanez in service helped me with attaching my license plate and registration stickers. No appointment, no charge. JUST SERVICE. FIRST CLASS More

by betsyzanjani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY ALBANEZ
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Apr 30, 2024 -

Mercedes-Benz of Beverly Hills responded

That's fantastic to hear! We're thrilled that Tony provided you with such exceptional service, going above and beyond to help you with your license plate and registration stickers without any hassle or charge. We'll make sure to pass along your appreciation for his outstanding service. We're here to ensure your satisfaction and make your experience with us outstanding every time!

Helpful
April 25, 2024

Terry, Is the most outstanding and caring service rep. I have worked with for over the past 40 yrs More

by davidah20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McGee
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Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Terry provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 24, 2024

Michael Reyes made the entire experience seamless and I appreciate him and the team that helped me today. More

by anihint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a seamless experience and that Michael provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 24, 2024

David Kwon was stellar. He could not have been more accommodating!!!! David, the executive in charge, was so helpful! Because of David Kwon, we had an excellent experience More

by ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kwon, David Handly
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Apr 27, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that David provided stellar assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 23, 2024

I always get respect and good service, the service advisor mr Alvaro was absolutely helpful 👍 More

by Tony far
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alvaro acevedo
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Apr 25, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Alvar provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 23, 2024

Great location and great neighborhood! Love the clean and organized spaces and the advisor, Andreas was awesome! clear explanation and good communication with me! More

by Hayeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
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Apr 25, 2024 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had a great experience and that Andres provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 23, 2024

Best service , I feel comfortable because I have the car electric EQS450 + with a big problem , car can stop suddenly without my brake, I feel scary and uncomfortable. Be careful to buy electric car . Merse More

by MuhitNaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The smartest man ( forgot name )
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Apr 25, 2024 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Helpful
April 20, 2024

Love Mercedes Benz of BH. There service is top notch….i have not had a single issue in the 17 years I’ve been going to them. I highly recommend. More

by Dolores Pialorsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea’s Kronet
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Apr 23, 2024 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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