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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
927 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 927 reviews

September 11, 2025

I had a nail in my tire and landed at the service center without an appt. Mike Reyes handled my issues promptly, with courtesy and efficiency and my car was returned, fixed and washed, the very next day as More

by ascent.wavy-0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reyes
Sep 14, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2025

Excellent service and great team! Appreciate the teams support and patience as I evaluated my next purchase. More

by Ptorb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil, Perlmuter
Sep 11, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! If you have any further questions, please don't hesitate to reach out!

September 04, 2025

An absolutely pleasant experience with the service department!! Harry thank you for your prompt service and reply. I appreciate having the services done before the date promised!! Friendly staff, clea More

by AMGG63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Atalaryan
Sep 08, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Top notch service , where you feel taken care of and always given that first class service ! More

by elijahmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia
Sep 08, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Best Mercedes-Benz service, Andreas Kroner is top notch! Takes care of every detail. I would highly recommend this facility to everyone. More

by jeffcherun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Kroner
Sep 07, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2025

Nice place, Thank you to Steve very nice and easy to work with. Definitely will recommend to all our friends. More

by Nina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina and Steve
Sep 07, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Nina, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2025

My service advisor Laura Bauman was rude unprofessional and incompetent. I was told my car would be ready an hour and a half after my appointment. I came back in an hour to the dealership to find my car s More

by mb customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Baumann
Sep 04, 2025 -

Mercedes-Benz of Beverly Hills responded

Thank you for taking the time to share your feedback. I am truly sorry to hear about your recent experience and the frustration it caused. We always aim to provide clear communication and professional service, and it’s clear we fell short in your visit. Please know this is not the standard we set for our team. I would appreciate the opportunity to speak with you directly so I can learn more about what happened and work toward a resolution. At your convenience, please contact me at 310-659-2980 We value your business and would like the chance to restore your confidence in us. Sincerely, Gio Bondoc, Service Director Mercedes-Benz of Beverly Hills

August 30, 2025

Worked w Steve Mendoza at the service center today. He was absolutely awesome! Thanks for being great!! More

by kidstutor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Sep 02, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Good, honest and professional people are working there, also with a sense of great humor! More

by ArmB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samy Al-Najar
Sep 02, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2025

Outstanding and quick scheduled service! Highly recommend! My service advisor was very thorough and efficient! More

by kosturakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Manuel
Sep 01, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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