Mercedes-Benz of Birmingham

Great first experience This was my first time purchasing a Mercedes. Russell, Martin, and Cy were great to work with. After looking at the car and test driving, we were und This was my first time purchasing a Mercedes. Russell, Martin, and Cy were great to work with. After looking at the car and test driving, we were under no pressure to purchase. Russell got us a detailed sheet with the price of the car and estimated payments. Russell was off the next day, but he still made himself available to discuss the car. The following day I was able to fax a credit app over and they matched the best interest rate for financing. Russell called and told me the car was ready for me. My dad and I made it to the dealership and Cy had the paperwork ready to go and sign. They made the process easy and fast! After paperwork, Martin was super helpful, and went over all the specifics in detail inside the car. He even rode with me around the block to make sure I was comfortable with the car. The next day, Russell called to check up and make sure everything was going good with the car. Great service. I would recommend this dealership. - Jessica More

Purchase of new Mercedes My wife had been driving a BMW for 12 years and wanted to look at the market before she went back to BMW. She looked at BMW, Audi, Infinity, Lexus an My wife had been driving a BMW for 12 years and wanted to look at the market before she went back to BMW. She looked at BMW, Audi, Infinity, Lexus and finally Mercedes. Knowing nothing about a Mercedes, Greg Forrest figure out quickly what we were after, explained the benefits of a Mercedes, found what we wanted in a very short amount of time. We feel as though we made an informed decision with no pressure. Greg simply steered us in the right direction to the product that was right for us. This was the best car-buying experience we have had. My wife is most please with her new purchase. More

Awesome salesman and dealership I just purchased my third MB from MBBHM and Greg Forrest and worked with Sam Cavett as well. I can not say enough good things about Greg and Sam and m I just purchased my third MB from MBBHM and Greg Forrest and worked with Sam Cavett as well. I can not say enough good things about Greg and Sam and my experience with this dealership. Greg is easy to work with and is considerate of his customers. Sam Cavett puts the customer first. I highly recommend this dealership and Greg and Sam. At MBBHM, buying a car is actually a pleasant experience. I also highly recommend Tory Barber in the service department. More

Second time around. I have been very pleased with my buying experience at this dealership. Very friendly and professional staff. The service department is quick and effic I have been very pleased with my buying experience at this dealership. Very friendly and professional staff. The service department is quick and efficient. I just pickup my second Mercedes from here, and plan a long lasting relationship in the future. More

Great Experience Bought a new GLC 300 from Ghali, Ghali was very knowledgeable, professional, friendly, helpful, and accurate. I would definitely recommend Ghali to m Bought a new GLC 300 from Ghali, Ghali was very knowledgeable, professional, friendly, helpful, and accurate. I would definitely recommend Ghali to my friends and family. Jeff K More

Professional The customer service and sale person, Russell French were very professional in responding my request on the vehicle that I was interested. I would rec The customer service and sale person, Russell French were very professional in responding my request on the vehicle that I was interested. I would recommend this dealer. More

Experience makes the difference I have had about a 20 year relationship with my sales rep Eric Burks. Over the years I have come to trust and value our relationship. When I told him I have had about a 20 year relationship with my sales rep Eric Burks. Over the years I have come to trust and value our relationship. When I told him that I needed a dependable car for my daughter and what I had in mind, he immediately sent me three vehicles to choose from. I ended up purchasing the first one he suggested. You cannot put a price on the service that he offers. I no longer feel as if I'm working with just a salesman, I feel as if I'm working a highly professional member of the family. I appreciate his hard work. More

Best car salesman EVER! I'm enjoying my brand new CLA 250 from Mercedes Benz of Birmingham just as much as I enjoyed my car salesman! I don't think I'll ever get a experience I'm enjoying my brand new CLA 250 from Mercedes Benz of Birmingham just as much as I enjoyed my car salesman! I don't think I'll ever get a experience as great as this one! He showed concern and as well as finding the perfect car for me. Thank you Eric Burks! More

Great Service & Experience I had called this dealer the day before I went and they sent me a few models that matched my requests and introduced me to salesman Mr. Ghali Bazzi wh I had called this dealer the day before I went and they sent me a few models that matched my requests and introduced me to salesman Mr. Ghali Bazzi who called me back and made sure the packets sent to me was accurate and he answered a few questions I had promptly in time. I made the trip and he showed me around and explained all the features and we did the test drive. He was very friendly and professional. We did the deal in honest and professional manner and there was no pressure what so ever. Btw: they had pretty good food too on the day I visited. Everything went really smooth and Mr Bazzi helped me through it and I felt really good with the experience. When we were just looking around and waiting for some stuff to be complete, We always had other people at dealer come check on us if we needed anything. More

Bea=Professional Bea is a professional in all areas. I can't say enough about her compassion not only for her customers but also for Mercedes! She is always in touch w Bea is a professional in all areas. I can't say enough about her compassion not only for her customers but also for Mercedes! She is always in touch with us even though my daughter's car was bought several years ago. Bea is the most knowledgeable salesperson I have ever met. A true gem!! Maureen Galloway Whitehead More