Mercedes-Benz of Birmingham

Lease of 2015 GLK 350 Good experience in my vehicle acquisition. Steve Carter was very professional, courteous and helped me in my decisions. I felt like he was truly conc Good experience in my vehicle acquisition. Steve Carter was very professional, courteous and helped me in my decisions. I felt like he was truly concerned and on my side. More

Excellent Service I have purchased four cars from Steve Carter since 2010. His knowledge and service was excellent each and every time. Steve also excels in helping w I have purchased four cars from Steve Carter since 2010. His knowledge and service was excellent each and every time. Steve also excels in helping with service needs. More

My wonderful experience with "Mercedes Bea" ! Well first of all, I came to this dealership because I like their Service Dept. They have always been first class in their work and their amenities. P Well first of all, I came to this dealership because I like their Service Dept. They have always been first class in their work and their amenities. Please understand that I am not the easiest person to deal with. I tend to be very particular, especially with things of importance to me. However, in this case I had trouble deciding on which vehicle I wanted, so I was even harder to deal with I am sure ! I must have worn my sales person ( Bea Mohsenin ) out, going back and forth. However, she always had a smile, was always polite and helpful. After I took delivery of my 2016 GLE 350, she was still helpful and is even helpful now. I foresee that Bea will go far in this business. She knows it well, and has her heart and soul in it. What more could I possibly say ? Thank you Bea ! More

Bea Lorenzen Mohsenin Bea is the consummate buyer's representative. She sincerely tries to get the best deal for her customers and she is your best friend at this dealersh Bea is the consummate buyer's representative. She sincerely tries to get the best deal for her customers and she is your best friend at this dealership! More

Excellent and professional sales experience! Mercedes-Benz of Birmingham is a well run professional organization! Greg Forrest and his associates did an outstanding job in presenting a fine quali Mercedes-Benz of Birmingham is a well run professional organization! Greg Forrest and his associates did an outstanding job in presenting a fine quality product. This is our second Mercedes and we have enjoyed the quality and comfort of both cars very much. I would recommend this organization to anyone who is looking for a quality automobile! More

Great dealership experience! Really loved my experience here. Bea Mohsenin was a huge help, is an expert in her field, and went above and beyond for me. Thanks! Really loved my experience here. Bea Mohsenin was a huge help, is an expert in her field, and went above and beyond for me. Thanks! More

Should have done it sooner! I bought my new c300 last summer from Bea and she was an exceptional salesperson! She worked to get me everything I wanted and was thorough in her exp I bought my new c300 last summer from Bea and she was an exceptional salesperson! She worked to get me everything I wanted and was thorough in her explanation of the car. She is a great listener and caring! We worked with Nick for the fine print and he is awesome as well! My service experience with Tory was also great! More

Purchasing a car Great service; this is the second car that we purchased from Steve Carter. Steve is detailed, informative and easy to work with. We recommend this de Great service; this is the second car that we purchased from Steve Carter. Steve is detailed, informative and easy to work with. We recommend this dealership and Steve Carter. More

First-time Mercedes purchase What a great first-time experience purchasing a Mercedes! I found the model I had been searching for listed on Autotrader and immediately emailed the What a great first-time experience purchasing a Mercedes! I found the model I had been searching for listed on Autotrader and immediately emailed the dealership for more info. I received a response from Ghali within an hour and made plans to test drive the car that evening. Even though we were possibly the only customers left in the building (it was an hour til closing time), we never felt rushed. Ghali took his time with us and did a great job making sure we were comfortable before committing to the purchase. When we returned a few days later to finish up the paperwork and pick up the car, we were genuinely welcomed and helped. Every associate we encountered was friendly- the customer service here is top notch. We felt the sense of pride behind what these people do; quality can be seen not only in the products sold, but in the process in which the products are sold. I look forward to being a life long customer! More

Great Experience on a One-Time Payment Lease Steve Carter, from whom I had purchased a GLK coming off a one year lease three years ago, contacted me with a great opportunity to trade in that car Steve Carter, from whom I had purchased a GLK coming off a one year lease three years ago, contacted me with a great opportunity to trade in that car for a one-payment lease on a 2016 GLC300. My GLK had retained enough value that I had to write only a very small check to make up the difference. Very pleased with Steve and the dealership on how they handled everything! More