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Mercedes-Benz of Boerne

Boerne, TX

4.8
523 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 523 reviews

December 14, 2023

Love my local Mercedes dealership. I have been going to them for 9 years and always have a great experience. More

by Laila1977.lr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Dec 16, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Very accurate diagnosis of the issue I reported, price for services performed was competitive, and service was performed in time quoted. More

by sponsor_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Dec 15, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

My dealer Jeff did a great job communicating with me throughout the process of pre-ordering my new car. I would recommend visiting the Boerne location if you’re interested in a Mercedes. More

by Jingerman11
Recommend Dealer
Yes
Employees Worked With
Jeff Bouchard
Dec 15, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear that Jeff provided excellent communication while you pre-ordered your new car. Recommendations based on positive experiences like yours can be incredibly helpful for others interested in a similar purchase. Thanks for sharing your positive recommendation for Mercedes-Benz of Boerne!

December 13, 2023

I have been a customer of this dealership for several years. Their customer service is always great. No matter how big or small of a service problem I have, they have always taken care of me. My Servi More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Dec 16, 2023 -

Mercedes-Benz of Boerne responded

It's wonderful to hear about your longstanding positive experience with Mercedes-Benz of Boerne's service! Consistent great customer service, regardless of the issue's size, speaks volumes about our commitment to our customers. Chris is an exceptional Service Advisor, and it's fantastic that you'd recommend both him and the entire service department. We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

My Advisor Andres was great with following up with me even when he was on vacation he called to make sure I was informed. More

by mellott33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Potes
Dec 14, 2023 -

Mercedes-Benz of Boerne responded

Andres is incredibly dedicated to ensuring your needs are met, even when he's away. It's wonderful to have an advisor who goes the extra mile to keep you informed and supported. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Eddie was an excellent advisor - he communicated efficiently, got our car in quickly and called/texted with updates. I also got a nice little video showing the service set up in action. The car was More

by SonyaRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Waters, Louis Pisano, Tumay Olivia
Dec 14, 2023 -

Mercedes-Benz of Boerne responded

Eddie is a stellar advisor, providing efficient communication, prompt service, and even a video showcasing the service setup! It's fantastic that the car was ready earlier than expected and at a lower cost than estimated, making it a win-win situation for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

James Hendrix was extremely helpful in providing great service and accommodating my busy work schedule. His assistance in getting us a dependable loaner vehicle took the pressure off when we needed the ca More

by dsaltzstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hendrix
Dec 14, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear James went above and beyond to assist you, especially with accommodating your schedule and providing a dependable loaner vehicle! Timely communication and support can ease the stress during car repairs. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

It's like Family here. Everyone is always so friendly and helpful, and the dealership is always clean. More

by djkokopelli101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cardenas
Dec 12, 2023 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We are thrilled to have provided you with a family like sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Had the B service completed and it went very smooth with zero issues or surprises. The staff was extremely professional and courteous. More

by DKiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Dec 12, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had a professional and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

The service of mb of Boerne is absolutely the best. Matt Johnson is a great service rep and will answer any question you have. More

by lexioliveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Dec 08, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Matt provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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