Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
524 Reviews
Call Dealership (844) 650-7756
View Awards

31445 Interstate 10 W

Boerne, TX

78006

Directions

By Type

Showing 524 reviews

December 07, 2023

The service of mb of Boerne is absolutely the best. Matt Johnson is a great service rep and will answer any question you have. More

by lexioliveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Matt provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 07, 2023

Classy. Efficient Courteous Customer Care is over the top GRRRRREAT! Never pushy. Having a person like Lynda De La Cruz assigned to us as our personal repres More

by akmonarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Report | Print
Dec 09, 2023 -

Mercedes-Benz of Boerne responded

It's delightful to hear about your exceptional experience at Mercedes-Benz of Boerne! A dealership that offers classy, efficient, and courteous customer care without being pushy can indeed make a significant difference. Having someone like Lynda as your representative, who adds to the enjoyment of your experience, speaks volumes about our dedication to customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 07, 2023

Mercedes Benz of Boerne makes the car buying experience world class!!! The Salesperson does not pressure you to buy a vehicle. He or she gives you ample information and answers all your questions. Then More

by Adriene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your world-class experience at Mercedes-Benz of Boerne! A salesperson who prioritizes providing information without pressure, allowing you the time and space to make an informed decision, truly enhances the car-buying experience. Our approach, offering ample information and patiently answering questions, reflects a commitment to customer satisfaction and a respectful sales process. It's clear that the dealership aims for a world-class experience and excels in creating a comfortable and informed environment for our customers. Congratulations on your new vehicle!

Helpful
December 06, 2023

Great service, keeps me updated on the process. Like the video they send with the quote so I can see the issues that need to be addressed and the urgency of each one. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your positive experience at Mercedes-Benz of Boerne! Keeping customers updated on the service process and providing a video with a quote is a great way to offer transparency and help you understand the urgency of each issue. Thank you for your business!

Helpful
December 05, 2023

Lynda is nothing short of awesome. Mercedes Benz of boerne is lucky to have her on their team. More

by pkrdpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 05, 2023

Went for service B for my GLS. Excellent service, very nice staff and service advisor. Will use this dealership next time. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Boerne responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 03, 2023

We always receive excellent service. Linda de la Cruz is always ready to assist us. More

by C Galvis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la Cruz
Report | Print
Dec 05, 2023 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Helpful
December 03, 2023

Outstanding customer service from beginning to end. I live in Alamo Heights and chose to go to the Boerne dealer over San Antonio because I know your service will be top notch. Thank you! More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service department representative
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Boerne responded

It's great to hear that you had an outstanding experience at Mercedes-Benz of Boerne! Choosing to travel there over a closer option shows how much you value our top-notch service. When customer service is consistently excellent from start to finish, it really makes a difference. Thank you for your business!

Helpful
December 01, 2023

Lynda De La Cruz is a very competent, knowledgeable and professional service representative that was very helpful. More

by jfuller393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz in service..
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 01, 2023

Excellent Sales Representative Excellent Service Representative Great Experience and Atmosphere Have purchased numerous Mercedes Benz Automobiles from this Dealership when something went wrong t More

by mcollins4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Cardenas, Eddie Waters, Sean Gahan
Report | Print
Dec 02, 2023 -

Mercedes-Benz of Boerne responded

It's fantastic to hear about your positive experiences with both the sales and service representatives at Mercedes-Benz of Boerne! Consistently receiving excellent service and having issues addressed appropriately is a testament to their commitment to customer satisfaction. We thank you for your continued business!

Helpful
1
...
16
17
18
...
53