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Mercedes-Benz of Boerne

Boerne, TX

4.8
974 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 974 reviews

February 10, 2025

I liked that I got a loaner Mercedes and did not have to take Uber all the way back to Alamo Heights. ! Also the salesmen are nice but not pushy. The dealership has good tea and snacks More

by NancyHawaii1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Feb 14, 2025 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

When I initially bought my Mercedes from this dealership, I was very impressed with staff and service. Unfortunately, prices and cost to service. My vehicle. Continue to skyrocket and attention to customer s More

by scotteo51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various
Feb 12, 2025 -

Mercedes-Benz of Boerne responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Our service Director, Kevin Boles will be reaching out to you shortly. In the meantime if there is anything that you may need, please feel free to reach out directly. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Neil Potter General Manager Mercedes Benz of Boerne npotter@mbboerne.com

February 07, 2025

The Boerne Mercedes dealership deserves this five star rating because of the consistent outstanding services that they have provided for the three Mercedes that I have owned over the last 28 years. While More

by nateguinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Feb 11, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

I have taken my Mercedes to Mercedes of Boerne who has always provided exceptional service. My service representative, Lynda de la Cruz, is incredible in always being accessible and immediately responsiv More

by dcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Feb 11, 2025 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Service department did a great job thanks to Lynda De La Cruz. Done right and on time More

by glenleonard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Feb 10, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

February 03, 2025

As always amazing service and customer care. James is always helpful and keeps you updated. More

by reefworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Patsch
Feb 07, 2025 -

Mercedes-Benz of Boerne responded

Hi, we are glad James could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

I only use Mercedes-Benz of Boerne, and my service advisor is Eddie Waters. I trust them and the service is unmatched, even by other high end vehicle dealerships. As you drive up, you are met with a s More

by armandocapote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Feb 03, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're so glad that we were able to go above and beyond! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

It’s my first time at Mercedes of Boerne. David greet me very courteous with a big smile. I told him he was my first time here. Mrs Fisher, I will take care of you. I will walk you throug More

by Noradaisyfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex car services.
Feb 03, 2025 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

The Sale consultant Robert Broniszewski was very helpful and thorough. The whole team gave us excellent customer service. Thank you More

by Erica Laird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Broniszewski
Feb 03, 2025 -

Mercedes-Benz of Boerne responded

Hello Erica, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

The staff was friendly and David came out immediately to greet me regarding my car service. David explained everything I needed for my car, upfront costs and what my warranty will cover. More

by shawntab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Feb 03, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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