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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.8
927 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 927 reviews

January 26, 2024

The service I've experienced IS TOP NOTCH! !!!!!!!!! Charles ROCKS!! Clean environment and friendly outside attendants/greeters! More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles should be listed under service. He's great! Hard worker and responsive!.
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Jan 26, 2024 -

Mercedes-Benz of Boerne responded

We're thrilled to hear that you had a top-notch experience with our service! Charles appreciates the shout-out, and we're glad you found our environment clean and our outside attendants/greeters friendly. Thank you for choosing our service!

January 26, 2024

Ryan is great. He always keeps me updated on the Progress. I enjoy working with him. More

by Betty Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Delahonte
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Jan 26, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Ryan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 26, 2024

Pat has been and always is amazing when helping me with the needs of the car. She goes above and beyond and I will go to Boerne Merceedes just because she is so great More

by Priscilla Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrica Enriquez
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Jan 31, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that Pat has consistently provided amazing assistance for your car needs. Loyalty to a dealership often stems from exceptional customer service, and she has made a positive impact on your experience. Safe and happy driving!

January 24, 2024

Albert was super supportive and accommodating. He guided us through the entire process and ensured we were informed the entire time. More

by oraliamburns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
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Jan 26, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that Albert provided super supportive and accommodating service. It's great to know that he guided you through the entire process and kept you informed at every step. Thank you for choosing us, and we appreciate your positive experience!

January 24, 2024

I had a check engine light warning last weekend. I made a 7 am appointment online for Monday. By 10 am I had a video tech report explaining the issue and recommended solution. The parts were order More

by Rjduran833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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Jan 30, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear about your positive experience at our dealership, especially in resolving the check engine light warning efficiently. It's great that you were able to schedule an appointment online, receive a video tech report, and have the issue addressed promptly. We appreciate your kind words about Matt and his professionalism in keeping you informed. Thank you for your continued satisfaction, and we look forward to serving you in the future!

January 22, 2024

I always get outstanding service at Mercedes Benz Boerne. I highly recommend the Mercedes Benz Boerne Team. Thank you. More

by Vic Vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
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Jan 25, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Vic! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Clean beautiful facility; excellent customer Service; easy to schedule maintenance online; always a pleasant experience to visit the dealership More

by par927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
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Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 20, 2024

Mr. Spencer provided detailed progress of our A service. He is a great advisor, happy to have him as our advisor. More

by elizabeth7245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
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Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words Elizabeth! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

First class experience all the way. Would recommend to anyone! They were informative, patient, and helpful. More

by chad12emerson@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora Guizar-Weedman
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Jan 23, 2024 -

Mercedes-Benz of Boerne responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Service completed on time as promised. I have always received excellent service. My service representative is outstanding. She knows how my cars are maintained and kept she always keeps me More

by genegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda delaCruc
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Jan 24, 2024 -

Mercedes-Benz of Boerne responded

We're pleased to hear that your service was completed on time as promised and that you've consistently received excellent service. It's wonderful to know that your service representative is outstanding, keeping you informed about the status of repairs or routine maintenance. Having someone who understands and maintains your cars well is valuable. Thank you for choosing us, and we appreciate your positive feedback. We look forward to providing excellent service in the future!

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