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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,443 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,443 reviews

May 28, 2025

Our salesman, Guy, was one of the most attentive, polite, and friendly sales people we’ve ever dealt with when buying a new car,The entire process from picking out our car to the final sale was pressure, fre More

by shelley.madonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
May 29, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

Had 2 front tires replaced on a 2023 Sprinter and the dealer over inflated them by 16 psi. The door says 61 and I received it at 77 psi. Such a rookie mistake. I called to verify and it did take them 3 d More

by deckert63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Caldera
May 29, 2025 -

Mercedes-Benz of Boerne responded

Mr. Decker, I apologize for the error made and have forwarded your concern to the shop foreman and service director Kevin Boles. Mr. Boles will also call you to discuss your concerns further. Thank you for taking the time to contact us. Neil Potter General Manager - Mercedes-Benz of Boerne npotter@mbboerne.com

May 27, 2025

All the employees a came in contact with were very helpful and friendly. Chris Forbes was great at his job and made me feel welcomed. More

by cpchumley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
May 29, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with Chris and team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

Customer care and service are very good. Mercedes is a great product that we’ve enjoyed for years. For us, the location is great. More

by Hotmix80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
May 25, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

Nora’s great, simple quick too work with demonstrated everything perfectly and got me in and out More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
May 25, 2025 -

Mercedes-Benz of Boerne responded

Hi Mark, we're happy you found Nora to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

Excellent customer service. Professional and knowledgeable Friendly - impeccably clean and comfortable waiting area - prompt attention! More

by wendylovespugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
May 25, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

David Rockwell in service offered great service and suggested. Responsive and courteous. . Explaining invoices well. More

by busti123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell.
May 24, 2025 -

Mercedes-Benz of Boerne responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

I only use the dealership for service I bought a sprinter van 7 years ago and it is an Amaizing. Vehicle More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tep don’t remember name
May 24, 2025 -

Mercedes-Benz of Boerne responded

Hello Jim, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

My service intake rep David was excellent helping with the repair/maintenance process. Good attitude and knowledgeable. Went above and beyond. I would recommend him to others. More

by Docpatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2025 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We do hope we can be of assistance in the future. Take care!

May 22, 2025

I have gone to this Mercedes with my van since purchase. I am always confident that their maintenance and repairs will be done correctly. The staff are always very professional and friendly. Thanks Mercedes More

by nlbrecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
May 24, 2025 -

Mercedes-Benz of Boerne responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Boerne

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