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Mercedes-Benz of Boston
Somerville, MA
2,377 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,377 reviews
September 03, 2025
Our experience was again to class as is the case. Patrick is an excellent service manager, who is helpful and understanding. Patrick is an excellent service manager, who is helpful and understanding. More
by Sohang
Employees Worked With
September 03, 2025
I asked Shiva for help with my Mercedes-Benz MBUX and he did a great job explaining everything I needed. did a great job explaining everything I needed. More
by Olivia
Employees Worked With
August 30, 2025
Excellent service from beginning to end sender us the best service representative bravo on all fronts best service representative bravo on all fronts More
by cmmarr14
Employees Worked With
August 19, 2025
Schneider and the Mercedes Benz team always fast and officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. officiant. Needed my car looked at fast and they got me in with no questions asked. I will forever service here. More
by Mattmurphy
Employees Worked With
Other Employees :
Adilson, Pedro
August 18, 2025
I bought my SMART car ten years ago from Mercedes-Benz of Boston and have all of my services done there. Though SMART cars are longer sold, they continue to service my vehicle and been very accommodating. Ha Boston and have all of my services done there. Though SMART cars are longer sold, they continue to service my vehicle and been very accommodating. Hat's off to Patrick, my Service Representative, who usually handles my cases - a great staff member! More
by Boston
Employees Worked With
August 15, 2025
Tabish and Shiva were great. Found the right car, exactly what I need. Good people. Found the right car, exactly what I need. Good people. More
by Joseph
August 10, 2025
Great experience! Had my car towed there middle night due to blowing out 2 tires avoiding another car. Next day, replaced both tires and was ready noon! Had my car towed there middle night due to blowing out 2 tires avoiding another car. Next day, replaced both tires and was ready noon! More
by Shih-han
Employees Worked With
August 10, 2025
Mercedes Benz of Boston provides attentive service, communicates well and has very friendly service staff members. communicates well and has very friendly service staff members. More
by bjohns24
Employees Worked With
August 08, 2025
Great service and very knowledgeable and very friendly. Always ready to help in any way Always ready to help in any way More
by robertrusso46
Employees Worked With
August 08, 2025
Service was requested following an MVA and within 3 days it was completed. The call was made on 08/02/2025 (a Saturday!) The left side mirror was ordered and installed on 08/06/25. You cannot beat that! K it was completed. The call was made on 08/02/2025 (a Saturday!) The left side mirror was ordered and installed on 08/06/25. You cannot beat that! Kudos to the parts department team and the Service Consultant (who by the way, was a late participant in the process.) I am truly appreciative. The dealership is too far from my home, otherwise, I would switch right away! Thank you Mercedes Benz of Boston at Somerville! More
by angusmich
