Mercedes-Benz of Boston

I visited Mercedes Benz of Boston yesterday and the attentiveness of all the staff was excellent. Dana and Ricardo were particularly helpful and thorough.. Thanks to all! attentiveness of all the staff was excellent. Dana and Ricardo were particularly helpful and thorough.. Thanks to all! More

Agent Patrick was abrupt and not interested to provide details. His colleagues were much nicer when they assisted him details. His colleagues were much nicer when they assisted him More

Michale is really helpful. The mechanic are highly efficient and professional. They fix my sensor quicker than they told me. efficient and professional. They fix my sensor quicker than they told me. More

No Star! I bought a brand new GLE 350 here last No Star! I bought a brand new GLE 350 here last September. Two weeks ago, the right front window can not closed at all, and the heating system didn' No Star! I bought a brand new GLE 350 here last September. Two weeks ago, the right front window can not closed at all, and the heating system didn't work properly(big noise). Bad? not the worst, They damage my left front door, it's leaking air in now! ouch? no, it's not the worst part, they claimed it's not them caused this damage, it's because of someone tried to get into my car! The funniest part is after I requested to investigate the camera there, they send me a download video, while tell me " There was a point where the technician drove the car to road-test it and verify it was operating properly. Once the car was outside of the building we have no way to record. Other than that we have all the video some of which is harder to see, especially in the dark." My point is why a fix for Heating system and window needs a road test? And how could have a conclusion that this damage is not your responsibility with some "missing road test video" + " dark harder to see video" I am talking to an attorney now! The worst experience I have ever had! More

I just had my car detailed at Mercedes-Benz of Boston. They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say e They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say enough good things about service rep Patrick Titshaw. He is smart, reliable and a trusted partner when it comes to taking care of my car. More

Eric is a pleasure to work with, he gladly answered all of my questions, never put any pressure on me when I needed a few days to think about my purchase and always seemed to be on the same page as me. He of my questions, never put any pressure on me when I needed a few days to think about my purchase and always seemed to be on the same page as me. He knows the cars inside and out and had my best interests in mind. I will say, his pricing was slightly higher than some of the competition but his white glove service, quick turn around time and care makes it worth the extra few dollars. More

I can always rely on Mercedes of BostonFor being there I can always rely on Mercedes of Boston For being there for me at all times I can always rely on Mercedes of Boston For being there for me at all times More

Great service experience. Good scheduling and follow up. Documentation was very comprehensive. Pricing was appropriate. Documentation was very comprehensive. Pricing was appropriate. More

Very attentive and kept me informed. I have always had a good experience with the dealership good experience with the dealership More

The staff is very friendly and the quality of work is excellent. The facility is very clean and neat. excellent. The facility is very clean and neat. More