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Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,335 reviews

August 17, 2021

Excellent service, I feel comfortable driving my car knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. More

by Ksryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Boston responded

We're so glad to hear our team could help you have a five-star experience at Mercedes-Benz of Boston! Thank you for your awesome review!

August 17, 2021

Always professional and courteous. Jimmy was great! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! More

by mamafiovt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the wonderful review! We appreciate you making the drive from Vermont to come visit us here at Mercedes-Benz of Boston and we look forward to the next one. Take care and thanks again!

August 16, 2021

My experience with this dealership has been very surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been service More

by Nick B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Mercedes-Benz of Boston responded

We're thrilled to receive your positive feedback, Nick! Thank you for trusting the Mercedes-Benz of Boston team with your vehicle. We appreciate your support and look forward to your next visit!

August 14, 2021

Best service of any dealer ever. Albert is extraordinary. Whole process was great More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mercedes-Benz of Boston responded

We're glad to hear Albert has made your experience worthy of a five-star rating! Thank you for being part of the Mercedes-Benz of Boston family!

August 13, 2021

This is a very professional organization. Everyone I interacted with was courteous, informative, and generous. My questions were answered right away and I was treated with consummate care. Jeff Davis, K More

by Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Rodriguez
Aug 16, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for this kind review! We're thrilled to hear that our team delivered a great experience and we hope we have the opportunity to do so again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can assist you with! - The Mercedes-Benz of Boston Team

August 12, 2021

I have been using this dealership since 2004. The vehicle bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been tryin More

by Balanstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mercedes-Benz of Boston responded

Thank you for the kind words about our team, as well as your loyal business! We're honored that we have the opportunity to help take care of your vehicle and appreciate all of your support over the years. Thanks for being a valued Mercedes-Benz of Boston customer and we'll see you at your next visit!

August 11, 2021

Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. More

by Mcpentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Mercedes-Benz of Boston responded

Thank you for your awesome five-star rating! We're glad to hear Albert and the Mercedes-Benz of Boston team made this such a positive visit! We look forward to seeing you at your next service appointment!

August 11, 2021

Very professional and helpful staff. Eric was really helpful in carrying out the whole deal and keeping me updated at all times. Paolo was very helpful too. More

by abc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
Aug 12, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this awesome feedback! We're happy to hear you enjoyed working with Eric and Paolo and we hope to see you again next time here at Mercedes-Benz of Boston!

August 11, 2021

Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service. More

by Richard Cheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Aug 12, 2021 -

Mercedes-Benz of Boston responded

Thank you so much, Richard! We appreciate you taking the time to leave the Mercedes-Benz of Boston team your five-star review! We look forward to seeing you at your next appointment!

August 10, 2021

It was good and it went smooth thanks to manuel. He made it easier for us…i’ll recommend him to anyone who wants to get a car from that location More

by Isaacoboh300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Rodriguez
Aug 11, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave us a review! We're glad Manuel made your experience with us a smooth one and we hope we have the opportunity to work with you again in the future. Take care! - The Mercedes-Benz of Boston Team

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