Mercedes-Benz of Boston

Personable and efficient service, They always make it easy and convenient for me. I would not go anywhere else. Thank you Albert and Julio!! easy and convenient for me. I would not go anywhere else. Thank you Albert and Julio!! More

The experience my wife and I had with Eric was super awesome. He is kind, professional and really cares about your interests and needs! Thanks for making this first purchase very special for my family a awesome. He is kind, professional and really cares about your interests and needs! Thanks for making this first purchase very special for my family and we sure will enjoy the rides!! More

Michael service rep was great did work and got car serviced quickly on time serviced quickly on time More

Jimmy, who is at the head of the service team, and that Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all you Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all your requests. The service is perfection. I highly recommend both the sales and service teams. Part of the service deal is that the car is collected from your residence, and if required, a substitute car is left with you until your car is returned. Most pleasant company as well. Neville K. More

Everyone was so efficient. And extremely friendly and helpful. It must be a good place to work. I had to get a loaner with no problems helpful. It must be a good place to work. I had to get a loaner with no problems More

Michael and Jeff made the dreadful process of service so easy. Detailed and maintenance in under a day with a loaner car. They are amazing ! easy. Detailed and maintenance in under a day with a loaner car. They are amazing ! More

Patrick Titshaw in Summerville has been incredibly helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! More

Patrick provides outstanding service and attention to his customers and is a valuable asset to Mercedes Benz of Boston He is honest and trustworthy and his performance is outstanding customers and is a valuable asset to Mercedes Benz of Boston He is honest and trustworthy and his performance is outstanding More

All issues that were discussed were taken care of in minimal time. This has been my experience in the past. And automobile was returned spotless minimal time. This has been my experience in the past. And automobile was returned spotless More

Customer service average Had to go back 2 timesFirst Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told car would be ready only next day , could if called me and say the car was not ready instead of me going back and wait there.. Not even an apology when I got there … Mr Berisha was great.. I texted him and got me an uber And had the car ready by 6:15… More