Mercedes-Benz of Boston

Excellent treatment, service, and help! Head and shoulders better than other Mercedes dealerships in the area Head and shoulders better than other Mercedes dealerships in the area More

Excellent service. Ask for Zach; he understands the intricacies of deciding on a new car. A true professional; very helpful. A shout out to Paolo for his excellent Ask for Zach; he understands the intricacies of deciding on a new car. A true professional; very helpful. A shout out to Paolo for his excellent service during my financing process as well! More

My name is Dr. Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Dav Gregory Talalayevsky and I’ve been a client here for over 30 years. The service at this location was amazing! Very professional individuals. Jeff Davis (General Manager), Albert Batista (Customer Service Manager) and Richie Bautista (Sales Consultant) made the process so easy and I felt very comfortable. We were in and out, and I’m sure I was given the best deals/discounts. Thank you Mercedes-Benz for your great service. More

I had an extremely disappointing experience at Mercedes-Benz of Boston, particularly when purchasing a new 2025 Mercedes G63 AMG. Initially, we agreed on a selling price with management team, and Mercedes-Benz of Boston, particularly when purchasing a new 2025 Mercedes G63 AMG. Initially, we agreed on a selling price with management team, and I secured financing based on that agreement. However, once I was ready to finalize the deal, the dealership unexpectedly added extra fees, which were never disclosed upfront. The management team, specifically Omar and GSM Chadi, handled the situation in an unprofessional and disrespectful manner. Rather than addressing my concerns, they were dismissive and Omar specifically made derogatory comments, including “I don’t like you, and I don’t want to sell the car to you.” Such treatment is completely unacceptable to anybody, and I am now considering legal action for the blatant discrimination and mistreatment I experienced. The derogatory comments left me feeling disrespected. This dealership appears to prioritize profit over customer service, especially when dealing with high-end vehicles like the G-Wagon. Based on my experience, I would not recommend purchasing a vehicle from Mercedes-Benz of Boston, especially if you value transparency, professionalism, and respectful treatment as a customer. More

Much more professional than herb chambers bmw sudbury. here is smooth from every step. my sale is Zac Zhang here is smooth from every step. my sale is Zac Zhang More

Good dealership they work well with customers made my process easy. My first Mercedes experience. process easy. My first Mercedes experience. More

Best car dealer experience I have ever had from price negation to delivery and post delivery service. negation to delivery and post delivery service. More

Very professional excellent very nice people and satisfied with the work. I appreciate it in one day notice only. satisfied with the work. I appreciate it in one day notice only. More

The best customer service Schneider is the absolute best he always goes above and beyond he always goes above and beyond More

Mercedes Benz of Boston always goes above and beyond for the customer. I cannot say enough good things about Schneider in the service department! I have been a Herb Chambers customer for a half dozen cars a the customer. I cannot say enough good things about Schneider in the service department! I have been a Herb Chambers customer for a half dozen cars across several dealerships, but now I am a Mercedes Benz of Boston customer exclusively! More