
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The general manager is an extremely arrogant, rude and condescending person and I would NOT recommend him. He is very disrespectful on the phone. I will never buy a car from herb chambers or advise anyone condescending person and I would NOT recommend him. He is very disrespectful on the phone. I will never buy a car from herb chambers or advise anyone to do so as long as he is the general manager. I understand that this may not change anything but I felt like I should warn anyone who is reading these reviews. He is the worst manager I’ve ever dealt with. More
I recently purchased my sixth car from Herb Chambers, Mercedes Benz of Boston. Once again, I connected with Rob Tinkham, to complete the sale. Rob is a true professional who speaks to the customer str Mercedes Benz of Boston. Once again, I connected with Rob Tinkham, to complete the sale. Rob is a true professional who speaks to the customer straight, and resolves any problems quickly..... there is a confidence I feel using Herb Chambers, Mercedes Benz of Boston, and that confidence has to do with Rob Tinkham! Many thanks Rob! I look forward to continuing my business relationship with Herb Chambers, thanks to you. More
If you are looking for a salesman that actually knows about cars and will treat you with respect than Erik is your guy. Thank you so much for taking care of me and my family. Extremely honest, respectful about cars and will treat you with respect than Erik is your guy. Thank you so much for taking care of me and my family. Extremely honest, respectful, and easy to work with. More
Looking for a new car and trade in my old car. Stephen Leung is a very fine gentleman and gave me a lot of information about my new car. I will for sure recommend Stephen to my friend and family if they Leung is a very fine gentleman and gave me a lot of information about my new car. I will for sure recommend Stephen to my friend and family if they need a car. Also, need to thank you one of the manager there to help out(I forgot his name) More
Kashif was knowledgeable and "low key". He met us at the door and treated us with respect. When we arranged the change in "car insurance", he knew the fax number "by heart", which gave us great confidence. door and treated us with respect. When we arranged the change in "car insurance", he knew the fax number "by heart", which gave us great confidence. More
I would like to offer my experience with the purchase of my wife's CPO C300 Cabriolet from MB of Boston as an out-of-state buyer. Based on several positive reviews, I reached out to Ashmael Brun directly ab my wife's CPO C300 Cabriolet from MB of Boston as an out-of-state buyer. Based on several positive reviews, I reached out to Ashmael Brun directly about a specific car that we were interested. From the get-go, Ash was courteous, prompt and extremely accommodating in every step of the way. He was clear and upfront about the challenge of purchasing from out-of-state (MA is the only state that doesn't issue temporary tags) and he wanted us to understand that there will be a delay from the purchase to delivery (if we decided). Not being in a rush, that was okay with us. Then, Ash arranged a virtual show of the vehicle for my wife and me, and went over all the details of the car as best as we could. We decided to take the 6 hour drive and see the car in person and testdrive (which couldn't happen several days after). Ash reached out to me the day before our intended visit and confirmed that the car was still available. During our in-person inspection of the vehicle, he was knowledgeable, and did not pressure us a bit. Once we made the decision to move forward, he supported us all through the paperwork. At this time, we have already purchased the car, but we had to wait for the registration with NY State to complete and tags delivered to the dealership -- a process that took ~3 weeks. While we were awaiting registration, Ash did not drop us (even though we have already purchased the car), and gave us weekly updates so that we were aware of where we are in the process. During this time, I had to call him a couple of times with various questions, and Ash continued to be as prompt and courteous as he was BEFORE he sold the car. Once the registration process completed, he also arranged our visit for delivery. My wife really appreciated and enjoyed the "surprise bow" on the car once she walked into the showroom. Again, Ash was patient and courteous, providing an in-depth course on various functions of the car. Overall, what impressed me the most was the treatment we got from Ash. I am sure he had multiple customers that he helped, HOWEVER, I felt like we were the ONLY customer he had over the course of 4+ weeks of interactions we had. I never had to remind him of things, never had to "re-explain" anything. I don't know how, but he remembered everything / every nuance along the way. He did an impressive job, so much so that, I would like to jump ship to MB (MB of Boston of course) when my lease on my car is over. More
Kashif was so great to work with. Very easy going and made it so easy to purchase the new Mercedes. Will definately work with him again. made it so easy to purchase the new Mercedes. Will definately work with him again. More
Max is the best! He was extremely responsive and professional. The most enjoyable car buying experience I've ever had! Love my new car and would recommend asking for him if you have the opportunity. professional. The most enjoyable car buying experience I've ever had! Love my new car and would recommend asking for him if you have the opportunity. More
Working with Sim and Dana was such a pleasure. From beginning to end, the experience went smoothly and everything worked out great. They helped make the purchase of a car seamless and enjoyable. Deli beginning to end, the experience went smoothly and everything worked out great. They helped make the purchase of a car seamless and enjoyable. Delivery was on time and went as promised. The new Mercedes GL350 is awesome! More
Erick treated me very well, highly recommend him to anyone looking to purchase a Benz very informative and professional. Got me in my new Benz fast couldn’t ask for any better anyone looking to purchase a Benz very informative and professional. Got me in my new Benz fast couldn’t ask for any better More