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Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,319 reviews

January 16, 2021

I've known the great reputation of Herb Chambers dealerships for many years but our recent experience with Chip McCarty and AJ Rana at Mercedes Benz in Somerville was exceptional. From the beginning More

by Roy K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, A.J Rana
Feb 02, 2021 -

Mercedes-Benz of Boston responded

Roy K. - What an outstanding review to read! It is great to know that Chip and AJ were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

January 07, 2021

We had such a great experience with Mercedes-Benz of Boston. That is why I came back to buy my second car there, Ronald, was such a pleasure to work with. Knowledge able, super friendly and fast! Ronald More

by asepulveda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Mercedes-Benz of Boston responded

asepulveda - Thank you for taking time to write this review! We're so happy to read that your car buying experience with Ronald and the rest of our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! - Mercedes-Benz of Boston team

December 30, 2020

Dealer needs update the show room and clean the bathrooms .nice sl and thank you Max very much for taking care of the paperwork for me More

by GERRANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
December 30, 2020

We had such a great experience with Mercedes-Benz of Boston. Ash, was such a pleasure to work with. Knowledgeable,super friendly and fast! Ash is an excellent salesman, he served me with patience and a More

by Janaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashmael Brun
Jan 04, 2021 -

Mercedes-Benz of Boston responded

Janaina - Thank you for sharing your review and congratulations on your purchase! We're so pleased to learn that Ash and the rest of the team made your visit so enjoyable. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future! - Mercedes-Benz of Boston team

December 30, 2020

I wanted to thank Richie Bautista from the bottom of my heart for being so kind and helpful to me. Since the moment I walked in the Mercedes dealer in Somerville, I got a positive vibe. This was my first c More

by Pavli Renja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Mercedes-Benz of Boston responded

Pavli Renja - Thank you for taking the time to share your experience. We're thrilled that we could work with you to ensure that you received exactly what you wanted in your first vehicle!. We're also happy to hear that you enjoyed working with Richie! He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! - Mercedes-Benz of Boston team

December 27, 2020

I was looking for a year old E63 and gave a call to Jeff and Jeff had Rod call me back and personally looked at very closely he found 2 small scratches that a barley visable on the right front fender and More

by jr car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mercedes-Benz of Boston responded

jr car guy - Congratulations on your new car! We're so pleased to hear that Rob and the team provided you the world-class experience and that you found your perfect car. We are happy to have earned your business once again and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! - Mercedes-Benz of Boston team

December 21, 2020

We could not be happier with our purchase and service We could not be happier with our purchase and service from MB Boston. We worked with Kashif. He was great. Very professional, pleasant and knowledge More

by Tony Alves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mercedes-Benz of Boston responded

Tony Alves - What an outstanding review to read! It is great to know that Kashif provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that Kashif provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

December 16, 2020

The attention that Ronald Escobar gave me was extraordinary, he helped me and explained all the options I had, according to my budget, he showed me the options that met my description. He was More

by Stefan & Elvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mercedes-Benz of Boston responded

Stefan & Elvia - What an outstanding review to read! It is great to know that Ronald was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Mercedes-Benz of Boston team

December 14, 2020

I was looking for a new car and had been hijacked by one of those new car buying websites to a dealer with no product knowledge and no ability to help me buy my car in a rational way. out of frustration, I More

by marcus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
Dec 29, 2020 -

Mercedes-Benz of Boston responded

marcus - Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Carlos and Chad make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! - Mercedes-Benz of Boston team

December 11, 2020

Eric Ilchenko and his team did an excellent job helping me with the purchase of my M6. I Highly recommended them. plus I was able to get a few moments with Herb when I picked up the car. Great experience. More

by Jboudreau8880
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Rana, Eric Ilchenko
Dec 29, 2020 -

Mercedes-Benz of Boston responded

Jboudreau8880 - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Eric was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and congratulations on the M6! - Mercedes-Benz of Boston team

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