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Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,319 reviews

December 10, 2020

Excellent experience. Thank you for checking in to how the car is working and setting up Mercedes me Connect. That was very helpful and unexpected. Very appreciated. More

by wendi yajnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz of Boston responded

wendi yajnik - What an outstanding review to read! It is great to know that the team was able to provide you with a hassle-free and welcoming experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

December 06, 2020

I love my new car that I got from Carlos Romero, he was helpful and the service was great. I would recommended others to go to this dealership. More

by Seth875111$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
Dec 23, 2020 -

Mercedes-Benz of Boston responded

May - Thank you for your review and compliments to our team! We're so happy to know that Carlos was so helpful with your buying experience. Thank you again for your recommendation, and we hope you enjoy your new car! - Mercedes-Benz of Boston team

December 04, 2020

Excellent experience buying a car from Eric! He was the first dealer we met who was actually listening to our preferences and cared about showing us a car that worked for us. He was also not condescending More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Dec 23, 2020 -

Mercedes-Benz of Boston responded

J - First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that your visit reflects that, and that Eric was able to assist you in finding exactly what you wanted. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! - Mercedes-Benz of Boston team

December 02, 2020

I had a very good experience purchasing my vehicle at M-B Boston. Everyone was very helpful. Max Wang did a very good job. Everyone was very professional and courteous. More

by richardsardelli64
Recommend Dealer
Yes
Employees Worked With
Max Wang
Dec 22, 2020 -

Mercedes-Benz of Boston responded

richardsardelli64 - Thank you for the great feedback! We're so glad you had a successful and positive experience with Max here at Mercedes-Benz of Boston. Please let us know if any other automotive needs arise in the future, as we are always happy to help! - Mercedes-Benz of Boston team

November 28, 2020

I got my first Mercedes-Benz!! So in love with my new car. Customer service is great. Thanks so much to Ronald Escobar for helping me find the right car for me. He was was so helpful, and super patient!! More

by andrealandaverde20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Oliveira, Michael Vo
Dec 21, 2020 -

Mercedes-Benz of Boston responded

andealandaverde20 - Thank you so much for your feedback! We're so glad that you had such a positive experience at our dealership, specifically with Ronald. He is truly an asset to this team. May you enjoy many safe and amazing miles in your new Mercedes-Benz! - Mercedes-Benz of Boston team

November 22, 2020

Incredible Experience! I leased my first Mercedes here Incredible Experience! I leased my first Mercedes here recently and could not be happier with the service. Eric Ilchenko was awesome to work with More

by Sanchez4291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Dec 21, 2020 -

Mercedes-Benz of Boston responded

Sanchez4291 - Congratulations on your new Mercedes-Benz! We're thrilled to hear that Eric made your experience seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Mercedes-Benz of Boston team

November 19, 2020

From my first phone call to the moment I drove off the lot in my new vehicle, my experience with Mercedes Benz of Boston was nothing but wonderful. AJ was incredibly accommodating and understanding of my More

by brittanyf15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Rana
Dec 15, 2020 -

Mercedes-Benz of Boston responded

brittanyf15 - What an outstanding review to read! It is great to know that AJ and Kashif provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that both AJ and Kashif provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

November 19, 2020

Robert Tinkman was an absolute pleasure to work with. It was a seamless deal from start to finish. I highly reccommend working with Rob at Mercedes Benz of Boston More

by Wes Byrne
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Mercedes-Benz of Boston responded

Wes Byrne - Many thanks for this terrific feedback and recommendation! We're delighted to learn that you enjoyed working with Rob. Please don't hesitate to reach out if we can assist you in the future! - Mercedes-Benz of Boston team

November 18, 2020

Ricardo Bautista is the best sales consultant I have ever had! Exactly one year ago he gave me all support choosing the best car for my family and I bought the GLE-350. The car is amazing! I was so in love w More

by Beatriz Prado
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Mercedes-Benz of Boston responded

Beatriz Prado - What an outstanding review to read! It is great to know that Ricardo and Paolo were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service even after the sale. We're happy to hear that you felt confident about your purchase (great choice!) and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

November 14, 2020

Great experience ordering my new Mercedes GLE 350! So happy with my new car. I will definitely shop here in the future and tell my friends about my experience. More

by Kmh4111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Mercedes-Benz of Boston responded

Kmh4111 - Congratulations on your GLE 350 purchase! We're so pleased to hear that you enjoyed working alongside our team. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise! - Mercedes-Benz of Boston team

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