Mercedes-Benz of Boston

Wonderful Mercedes Experience Fantastic customer service. Always satisfied with Rob Tinkham who gives great care and attention to us and our wishes.Have never had an unpleasant enc Fantastic customer service. Always satisfied with Rob Tinkham who gives great care and attention to us and our wishes.Have never had an unpleasant encounter. The man's extensive knowledge always shines through. More

Good buying experience Mehdi Saidane, my sales rep, made my buying experience quick and easy. Although I was purchasing a pre-owned non-Mercedes vehicle, Medhi handled every Mehdi Saidane, my sales rep, made my buying experience quick and easy. Although I was purchasing a pre-owned non-Mercedes vehicle, Medhi handled every detail with attention and professionalism. Good sales style and great representative of Chambers Mercedes. More

Purchasing my first Mercedes Carlos, I want to thank you for a great experience being a first time buyer at Mercedes-Benz. The first day I met you, you had the car cleaned and a Carlos, I want to thank you for a great experience being a first time buyer at Mercedes-Benz. The first day I met you, you had the car cleaned and a plate on it ready for me to take it for a ride. Right then and there I knew this was something that I wanted. When my wife dropped me off to pick it up, you asked if she wanted to see it and she said yes. That was the highlight of the purchase with the silver cloth and the big red bow...presentation is everything and this certainly was. You kept me updated on all that was going on and I can honestly say it was the best experience purchasing a vehicle that I have ever had! Everyone at Mercedes was more than helpful. Fred's explanation about Mercedes, the background of the company itself and all the workings of my car gave me a better understanding of what I had just purchased. More

Redemption Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness h Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty. More

Very friendly and responsive dealer Just get a new MB c300 from this dealer. Had a really good purchase experience working with Stephen Leung. He is very friendly and responsive. Just get a new MB c300 from this dealer. Had a really good purchase experience working with Stephen Leung. He is very friendly and responsive. More

stellar experience As a busy executive of a company, I’m not one to typically write reviews. But, I had to acknowledge Dana LoNano for assisting us in the purchase of ou As a busy executive of a company, I’m not one to typically write reviews. But, I had to acknowledge Dana LoNano for assisting us in the purchase of our new GLC. I was referred to her by a colleague who has been purchasing cars from her for years. And, we finally decided to take the leap over to Mercedes-Benz from BMW. Ever since my wife had picked up the car, she cannot stop raving about the experience from beginning to end. There are multiple choices of dealerships to consider and we decided to make the trip down to Boston because Dana was knowledgeable about the product, patiently explained the different features/technology to help guide us in our needs vs. want, and was cognizant of not wasting our time. She and Keith made the process extremely seamless and are truly professionals. For that, you’ve obtained a loyal customer as long as I’m driving (I hope for a while longer!). They’re assets to your organization and deserve to be recognized. More