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Mercedes-Benz of Boston

Somerville, MA

4.9
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,331 reviews

February 19, 2018

Purchase of a 2016 E 350 I just purchased a 2016 E350 from Mercedes Benz of Boston. The experience was pleasant and professional during the entire evaluation and purchase pr More

by mark1978!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2018

David was great I talked to David while my old car was being serviced. I was very happy with my 2012 Mercedes and didn't feel it was necessarily time to upgrade. By t More

by John Seay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Whitelaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Seay, David Nhan
Feb 19, 2018 -

Mercedes-Benz of Boston responded

Thank you, John, for taking the time to share your experience with us online and post this review. I'm happy to know that David, John and Todd were able to provide you with a positive and informative experience. If you have any questions or concerns, please don't hesitate to reach out. Thank you again! Jeff Davis, General Manager

February 16, 2018

From start to Finish. From the first phone call until the end of the transaction was a wonderful experience. Paolo was absolutely a phenomenal salesperson. He paid atte More

by Les1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business manager and ash.
Feb 16, 2018 -

Mercedes-Benz of Boston responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Paolo and our team were able to provide you with such a positive experience. Thank you for your business, and please let us know if we may assist you again in the future! Best, Jeff Davis, General Manager

February 16, 2018

2017 C-300 Lease My wife and i needed two new vehicles , we had an awesome experience buying our first ML 350 at the MB Dealership in Boston. Jasper was excellent. Wh More

by DJ Meshe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 16, 2018 -

Mercedes-Benz of Boston responded

Thanks so much for leaving us a review! I'll be sure to tell Jasper what a great job he is doing! Many thanks and happy driving! Best, Jeff Davis, General Manager

February 14, 2018

Thanks for helping me get into my first-ever Mercedes GLS! Mercedes of Boston was a nice dealership to work with. I particularly appreciated the time Ash took to orient me to the new car. Also, the financing More

by egfennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 14, 2018 -

Mercedes-Benz of Boston responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Georgina make that possible! If we may assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager

February 12, 2018

Excellent I would highly recommend Georgina and the Herb Chambers Group! Everything was great, they scrambled to get the car ready fro me on the spot of the da More

by rudy4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you, Rudy. We really appreciate your business and I'll be certain to share your compliments with Georgina and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Jeff Davis, General Manager

February 11, 2018

Friendly and very professional service This is a very professional dealership that provides experience commensurate with sophisticated vehicles that they offer. I was very pleased with serv More

by Jana Spes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to post such great comments about your experience with David! Best, Jeff Davis, General Manager

February 11, 2018

Rob Tinkham is a complete professional Rob Tinkham takes care of all the issues that a customer forgets when purchasing a car . His professionalism is appreciated. Your survey however is no More

by Robert 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us! I'm so pleased to hear that Rob was able to assist you with your purchase. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

February 10, 2018

Amazing service I just recently Purchased my car from Mercedes-Benz of Boston and my sales person was Robert tinkham let me tell you he is amazing! Buying a car fro More

by Murillo321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for the five-star review! We're so happy to hear that Rob was able to assist you with your purchase. Rob is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Jeff Davis, General Manager

February 10, 2018

Great service My experience at Mercedes-Benz of Boston was by far one of the best I ever had. Jasper Aberu went above and beyond to deliver the level of sercvice th More

by Ediaz427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jasper. We value your recommendation and hope to see you again soon! Best, Jeff Davis, General Manager

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