Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,334 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,335 reviews

October 30, 2017

Great Experience David was very helpful and patient as we worked to purchase our vehicle. He kept us updated throughout the whole process. He went the extra mile to ma More

by dannydhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Oct 30, 2017 -

Mercedes-Benz of Boston responded

Thank you for the five-star review, Danny! David is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Jeff Davis, General Manager

October 23, 2017

accomodation I just purchased my 3rd vehicle from umer and chip in the last 6 months. they were great to deal with and knowledable in the process. I have and wil More

by rickpenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Oct 23, 2017 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review, Rick! Chip and Umer's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your continued business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

October 20, 2017

very helpful and friendly great staff, very helpful has the cars pulled up right when i got there! Went above and beyond to help us through the car buying process. More

by Emma Dwinells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Oct 20, 2017 -

Mercedes-Benz of Boston responded

Thank you so much, Emma! Please let Chip or myself know if we may assist you again in the future. Best, Jeff Davis, General Manager

October 17, 2017

Outstanding Services Has a very nice experience with all the staff I deal with, they did a very good job. Highly recommend to this dealership. Especially thanks to David N More

by Chan, Anderson 0128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares, David Nhan
Oct 17, 2017 -

Mercedes-Benz of Boston responded

We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future! Best, Jeff Davis, General Manager

October 16, 2017

Great customer experience! Leased a 2014 SL550 from MBOB in 2014 and just purchased the car coming off the lease. I was very happy with whole experience. Jeff Davis and Jasper A More

by 20 great yrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Oct 17, 2017 -

Mercedes-Benz of Boston responded

Thank you so much! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager

October 11, 2017

Great Experience ! David was very professional and thorough not the least bit pushy. Walked me through all operations of vehicle patiently and proudly. He is an asset to More

by EastBay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Oct 11, 2017 -

Mercedes-Benz of Boston responded

Thank you for taking time to write this review! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager

October 05, 2017

Jasper is the simply the best car sales person! We bought our first two cars from Jasper two years ago, and when it was time to upgrade, there was no question where to go again. Jasper consistently More

by S550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu, Matt Ruggiero
Oct 05, 2017 -

Mercedes-Benz of Boston responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Jasper was great to work with, and earned your 5-Star rating again. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Jeff Daivs, General Manager

October 05, 2017

exceptional customer service My husband and I originally started with another local Mercedes dealership and were not happy with the service. Fortunately we came across Rob Tinkham More

by debsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ruggiero
Oct 05, 2017 -

Mercedes-Benz of Boston responded

Thank you, Deb! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Jeff Davis, General Manager

September 27, 2017

Second time around I just purchased my 2nd vehicle from this dealership. I actually enjoy going there. They have customer service down and I love my new car. I actually More

by Soleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Caligaris
Sep 27, 2017 -

Mercedes-Benz of Boston responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Skylar and team. We value your business and hope to see you again soon! Best, Jeff Davis, General Manager

September 21, 2017

Georgina is an exceptional salesperson When it came time to re-lease another Mercedes at a different dealership, I was greatly disappointed with the service. My husband and I wasted about More

by CherylA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Sep 21, 2017 -

Mercedes-Benz of Boston responded

Thank you, Cheryl, so much for your feedback on your recent experience. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations and Georgina is a true testament to that. Feel free to stop in anytime if you or your husband need assistance reviewing any of the features on your Mercedes, we're always happy to help! Kind Regards, Jeff Davis, General Manager

...
158
...