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Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,319 reviews

February 03, 2017

Good Service Dear Jeff Davis First of all, thank you very much for the reception that I had for Marcos Azevedo, as he proved to be a very efficient, talkative per More

by MarcosDutra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper Abreu, Marcos Azavedo
Feb 03, 2017 -

Mercedes-Benz of Boston responded

Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market. Please let us know if we can be of further assistance. Kind Regards, Jeff Davis, General Manager

January 12, 2017

Excellent purchase experience at Mercedes Boston. I purchased a GLE43 from MB Boston in December. This is the first purchase of a vehicle in which I wasn't sure exactly which model I wanted. Thanh (a More

by MikeO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jan 12, 2017 -

Mercedes-Benz of Boston responded

Thank you for your glowing review, Mike! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Thanh and Alex make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager

January 10, 2017

Yet another hassle-free experience at MB of Boston It was at that point of my lease again where I was provided the opportunity to terminate my current lease of a 2014 model and lease a new 2017 model. More

by Mountax
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Mercedes-Benz of Boston responded

Thank you! We appreciate you leaving such a kind review. We think Paolo is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Jeff Davis, General Manager

December 02, 2016

Wonderful job . Crew are awesome . Jéssica and David was very helpful and did a good job working together . Nice place and good prices. I always have update about m More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nhan
Dec 02, 2016 -

Mercedes-Benz of Boston responded

Thank you for taking the time to tell us about your experience. Hearing that Jessica and David took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jeff Davis, General Manager

December 02, 2016

First Mercedes, Excellent experience with Keith Robinson. My wife recommended Keith because of her experience with him purchasing a E-Class 350. I wanted an SUV and Keith showed me my options. I settled on More

by glenn7218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Dec 05, 2016 -

Mercedes-Benz of Boston responded

Thank you, Glenn! The recommendation of a previous customer is the ultimate compliment! We are very flattered and we value your family's business. Thank you again and please let us know if there is anything we can assist you with. Best, Jeff Davis, General Manager

November 24, 2016

First timer Worked w/ Chad and Ramy. Both very easy to work with, patient and no pressure. Wasn't sure what to expect as this is our first MB. Would recommend h More

by Chris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramy
Nov 25, 2016 -

Mercedes-Benz of Boston responded

Thank you and Happy Thanksgiving! We are pleased to hear that Chadi and Ramy were able to assist you and that you had a great experience. Should you have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Jeff Davis, General Manager

November 16, 2016

Awesome job by Georgina I just purchased a 2017 GLE350 from MB Boston.. This was by far the most pleasant car buying experience I've ever had. Georgina was excellent to work More

by Kosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos, AJ Abu Tayyoun, Matt Ruggiero
Nov 16, 2016 -

Mercedes-Benz of Boston responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Georgina, Matt and AJ make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager

November 07, 2016

Excellent job by Umer and Georgina. Purchasing a car from Mercedes Benz of Boston was the most pleasant car buying experience I have ever had! From start to finish, the entire process wa More

by asiddiqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgina Stavropoulos
Nov 07, 2016 -

Mercedes-Benz of Boston responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Georgina and Umer were able to provide you with a pleasant car buying experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Jeff Davis, General Manager

November 03, 2016

Great experience leasing a car! First time leasing a car and they made it very easy. They gave me a lot of options and also help me narrow down my choices. Eddie showed me the cars a More

by AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Giron
Nov 04, 2016 -

Mercedes-Benz of Boston responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Eddie make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager

October 20, 2016

Great all over experience. My first Mercerdes Benz. When we first walked in Stephen Leung greeted us. He sat with us and discussed our car needs. He was extremely knowledgeable and was a pleasure to wo More

by Buy$car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Mercedes-Benz of Boston responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Stephen was able to provide you with pleasant experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Jeff Davis, General Manager

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